I have a booking SYD-HND then HND-LHR in June. On the ANA website HND-LHR flights are 'suspended' or 'adjusting' between HND and CDG and LHR due to the war in Ukraine. HND to FRA are still flying.
Does anyone know what arrangements ANA are making for bookings to CDG/LHR? Are they being re-routed via FRA? Alternatively, how much notice can I expect for a cancellation as, if I need to book elsewhere, the price of flights have risen dramatically recently?
Received email from ANA late yesterday 10 May advising my flight HND-LHR on 12 June has been cancelled. Email gave no options regarding other routes, only an option to cancel. Have been on hold on the customer service line since then.
Received email from ANA late yesterday 10 May advising my flight HND-LHR on 12 June has been cancelled. Email gave no options regarding other routes, only an option to cancel. Have been on hold on the customer service line since then.
Post Script
After many hours on hold I finally got through. My flights have been re-routed via MUC. Persevere with the customer service number.
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ANA, HND to Europe flights
Jigsaw910
Jigsaw910
Member since 08 May 2022
Total posts 1
I have a booking SYD-HND then HND-LHR in June. On the ANA website HND-LHR flights are 'suspended' or 'adjusting' between HND and CDG and LHR due to the war in Ukraine. HND to FRA are still flying.
Does anyone know what arrangements ANA are making for bookings to CDG/LHR? Are they being re-routed via FRA? Alternatively, how much notice can I expect for a cancellation as, if I need to book elsewhere, the price of flights have risen dramatically recently?
Mammoth
Mammoth
Member since 11 May 2022
Total posts 2
Received email from ANA late yesterday 10 May advising my flight HND-LHR on 12 June has been cancelled. Email gave no options regarding other routes, only an option to cancel. Have been on hold on the customer service line since then.
Mammoth
Mammoth
Member since 11 May 2022
Total posts 2
Originally Posted by Mammoth
Received email from ANA late yesterday 10 May advising my flight HND-LHR on 12 June has been cancelled. Email gave no options regarding other routes, only an option to cancel. Have been on hold on the customer service line since then.
After many hours on hold I finally got through. My flights have been re-routed via MUC. Persevere with the customer service number.