Did the same to my son and wife on the evening before their flight . Put them on another flight assured them the wife's diet needs were transferred over to the new flight. Well all she got was an apple from Brisbane to Singapore. Disgusting treatment lied to about their flight being cancelled plus the meals. No way to treat anyone let alone frequent flyers.
pagans
pagans
Qantas - Qantas Frequent Flyer
Member since 11 Aug 2013
Total posts 4
Did the same to my son and wife on the evening before their flight . Put them on another flight assured them the wife's diet needs were transferred over to the new flight. Well all she got was an apple from Brisbane to Singapore. Disgusting treatment lied to about their flight being cancelled plus the meals. No way to treat anyone let alone frequent flyers.