Points are supposed to be pending from 24 hours, and credited 30 days after "point of no return" (ha) which is usually after the return period for the item purhcased has expired. However some retailers can be slow, and points can arrived faster, slower, incorrectly or not at all. If you're buying things to get points in a hurry to get a reward seat, you may need to realign your expectations.
havanas25
havanas25
Member since 19 Sep 2014
Total posts 10
Velocity E-store.
I made an iTunes purchase through the Velocity e-store last Friday and my purchase has not been processed as pending yet.
This is my first purchase and I am not sure what action I should take to get my points.
johnaboxall
johnaboxall
Virgin Australia - Velocity Rewards
Member since 24 Aug 2011
Total posts 384
Points take up to 30 days to be applied to your account. It's in the T&Cs somewhere.
havanas25
havanas25
Member since 19 Sep 2014
Total posts 10
Does it take 30 days for points to be pending in e-store activities or 30 days for points to be credited into my account.
johnaboxall
johnaboxall
Virgin Australia - Velocity Rewards
Member since 24 Aug 2011
Total posts 384
Points are supposed to be pending from 24 hours, and credited 30 days after "point of no return" (ha) which is usually after the return period for the item purhcased has expired. However some retailers can be slow, and points can arrived faster, slower, incorrectly or not at all. If you're buying things to get points in a hurry to get a reward seat, you may need to realign your expectations.
Andrew Barkery
Andrew Barkery
Qantas - Qantas Frequent Flyer
Member since 21 Mar 2011
Total posts 433
It does take a while to appear in your account, I have bought off ebay, and it can take a while.
But don't worry, you will get notification when it gets approved.