Hi all I want to make a complaint regarding a QF ticketed business class flight I took on an Emirates operated a380 codeshare. My question is who should I complain to? Qantas or Emirates?
Depends on what the complaint is. If it has to do with checkin onboard service or baggage issue I would contact Emirates. If it had something to do with the ticket or difficulties with the ticket I would contact Qantas.
PNGRotator
PNGRotator
Qantas - Qantas Frequent Flyer
Member since 06 Oct 2014
Total posts 19
QF Complaint
Hi all I want to make a complaint regarding a QF ticketed business class flight I took on an Emirates operated a380 codeshare. My question is who should I complain to? Qantas or Emirates?
chris004
chris004
Member since 06 Feb 2013
Total posts 1
Depends on what the complaint is. If it has to do with checkin onboard service or baggage issue I would contact Emirates. If it had something to do with the ticket or difficulties with the ticket I would contact Qantas.
Serg
Serg
QFF
Member since 12 Apr 2013
Total posts 1,010
It will be waste of time anyway
Merc25
Merc25
Qantas - Qantas Frequent Flyer
Member since 29 Jun 2013
Total posts 317
I confirm what Chris004 said
cambriamarsh
cambriamarsh
QF
Member since 02 Nov 2012
Total posts 8
Try Qantas, they marketed the flight. It's their reputation that is affected. If no joy there a comment on the Facebook page often gets a reaction.
Good luck.
hutch
hutch
Member since 07 Oct 2012
Total posts 772
If you're able to, I'd love to know what this complaint was?
Serg
Serg
QFF
Member since 12 Apr 2013
Total posts 1,010
Me too