Why does'nt VA allow for upgrades using points from their basic fare?
6 replies
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Hi Guest, join in the discussion on Why does'nt VA allow for upgrades using points from their basic fare?
mspcooper
mspcooper
Qantas - Qantas Frequent Flyer
Member since 09 May 2013
Total posts 457
Why does'nt VA allow for upgrades using points from their basic fare? Would'nt it be beneficial for them to fill business and other empty seats (if there were any?)
johnaboxall
johnaboxall
Virgin Australia - Velocity Rewards
Member since 24 Aug 2011
Total posts 384
Revenue. VA gets more revenue from flexis (allowing points upgrade) then savers. And you get double SC over a saver fare. Furthermore it's beneficial for Velocity to have you earn points but not redeem them (as with any other FF program).
AnthonyvB
AnthonyvB
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
What type of upgrades are you talking about? From the Velocity website "All Velocity members booked on a Saver fare or a Flexi fare can request an upgrade to Business Class on domestic flights operated by Virgin Australia with a VA flight number."
mspcooper
mspcooper
Qantas - Qantas Frequent Flyer
Member since 09 May 2013
Total posts 457
Silly me: I should have been more specific. International short haul (eg: Bali). VA does not allow upgrades using points from basic economy fare.
snaggit
snaggit
Member since 15 Jun 2015
Total posts 10
With only 8 seats available it is a smarter way of getting people to at least buy a flexi if they want to upgrade with points. You can still bid to upgrade off a saver for Short Haul though
AnthonyvB
AnthonyvB
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
Agree - I am going to Bali on Monday purchase a flexi fare for $500 and then upgrade with points... cheap business class fare (compared to over $1000 for the business class seat). I rang Velocity first before booking to ensure there was an upgrade avaialble
Hugo
Hugo
Member since 12 Jun 2013
Total posts 216
Gotta justify the high pricetag of the flexi fare somehow.