Never use JQ7, but flew few times with JQ29 and they was perfectly on time. Saying that I should add that JQ is LCC, so they save everywhere – they have no spare aircrafts, they minimize stay over in foreign port and so on. So if everything fine they perfectly on time, but if anything going wrong it can do so badly. Fly with SQ if you want redundancy and performance.
I've recently experienced jetstars lack of spare aircraft. My flight to Phuket was delayed by 10 hours due to aircraft breaking down in Japan. They gave us 2 days warning via email which made it fine for me but it does show how their network is affected when something goes wrong.
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JQ7 on time performance.
Flyman
Flyman
QFP
Member since 22 Jan 2013
Total posts 93
JQ7 on time performance. Any ideas why this is so poor.
DCW
DCW
Qantas - Qantas Frequent Flyer
Member since 19 May 2014
Total posts 24
It's a LCC.
Everything from Engineering, crew, spare parts. All on a shoe string budget.
Unfortunately you get what you pay for.
moa999
moa999
Qantas - Qantas Frequent Flyer
Member since 02 Jul 2011
Total posts 834
Its a tight turnaround normally with aircraft coming from JQ18 or JQ36, so if something goes wrong there is no time to catch it up.
Flightstats shows its roughly on-time 2/3 of the time, but excessively delayed (which I think is 2hr+) the other 1/3
RaptorNation158
RaptorNation158
Qantas - Qantas Frequent Flyer
Member since 21 Aug 2014
Total posts 185
You haven't been on Tiger yet...
Serg
Serg
QFF
Member since 12 Apr 2013
Total posts 1,010
Never use JQ7, but flew few times with JQ29 and they was perfectly on time. Saying that I should add that JQ is LCC, so they save everywhere – they have no spare aircrafts, they minimize stay over in foreign port and so on. So if everything fine they perfectly on time, but if anything going wrong it can do so badly. Fly with SQ if you want redundancy and performance.
blingwad
blingwad
Qantas - Qantas Frequent Flyer
Member since 04 Jun 2015
Total posts 75
I've recently experienced jetstars lack of spare aircraft. My flight to Phuket was delayed by 10 hours due to aircraft breaking down in Japan. They gave us 2 days warning via email which made it fine for me but it does show how their network is affected when something goes wrong.