I missed my QF connection back to Aus from HK last night due to a delayed DragonAir flight out of Shanghai.
Cathay have mooved me over to a cathay flight tonight, so i will be 24 hours behind.
Is there any scope for additional compensation? I did find a cathay document that mentioned 600euro??
What made the whole thing worse was that they booked me a hotel back in Kowloon and "free" shuttle bus. Three hours after getting off the plane I finally made it to the hotel..!
Anthony, I understand there are EU rules for flight delay compensation, which would apply to CX flights between Hong Kong and EU cities.
I had an overnight stay in Hong Kong earlier this year due to a missed CX-CX connection and they put us in the Hyatt at the airport. Perhaps in your case they had run out of rooms there.
I was told that flights were frequently delayed out of HKG due to congestion, also delaying the returning flight.
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Cathay Pacific - flight delay compensation
Tony_young
Tony_young
Qantas - Qantas Frequent Flyer
Member since 14 May 2014
Total posts 8
Cathay Pacific - flight delay compensation
Tony_young
Tony_young
Qantas - Qantas Frequent Flyer
Member since 14 May 2014
Total posts 8
I missed my QF connection back to Aus from HK last night due to a delayed DragonAir flight out of Shanghai.
Cathay have mooved me over to a cathay flight tonight, so i will be 24 hours behind.
Is there any scope for additional compensation? I did find a cathay document that mentioned 600euro??
What made the whole thing worse was that they booked me a hotel back in Kowloon and "free" shuttle bus. Three hours after getting off the plane I finally made it to the hotel..!
LondonAussie
LondonAussie
Qantas - Qantas Frequent Flyer
Member since 12 Jul 2014
Total posts 79
I dont think you are entilted to anything.
The 600 Euro compensation is an EU law for flights / Airlines originating or operating from Europe, but you never mentioned flying from Europe.
GregXL
GregXL
Qantas - Qantas Frequent Flyer
Member since 26 May 2014
Total posts 320
Anthony, I understand there are EU rules for flight delay compensation, which would apply to CX flights between Hong Kong and EU cities.
I had an overnight stay in Hong Kong earlier this year due to a missed CX-CX connection and they put us in the Hyatt at the airport. Perhaps in your case they had run out of rooms there.
I was told that flights were frequently delayed out of HKG due to congestion, also delaying the returning flight.