Has anyone experienced difficulties with QF using a voucher when making a booking with QF
What it meant was that it was impossible to manage your booking because a message appeared 'the reservation is being processed'This message had be in situ for months
I was on the phone for 90 minutes last night trying to sort everything out
One flight we had booked but wasnt even processed in their system nor the balance from the voucher applied to the booking nor was my credit card charged but we had received a Qantas E-Itinerary , Receipt and Tax Adjustment.
But whislt i was typing this two marvelous ladies from the Premium Desk sorted everything out and i can tell you the suspense is no longer killing me !
The experience I have had recently has been that they have either not processed by check in time or they do take over a week to get through the process.
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Has anyone experienced problems with QF managing your
akronflyer
akronflyer
Qantas - Qantas Frequent Flyer
Member since 29 Jul 2014
Total posts 145
Has anyone experienced problems with QF managing your
akronflyer
akronflyer
Qantas - Qantas Frequent Flyer
Member since 29 Jul 2014
Total posts 145
Has anyone experienced difficulties with QF using a voucher when making a booking with QF
What it meant was that it was impossible to manage your booking because a message appeared 'the reservation is being processed'This message had be in situ for months
I was on the phone for 90 minutes last night trying to sort everything out
One flight we had booked but wasnt even processed in their system nor the balance from the voucher applied to the booking nor was my credit card charged but we had received a Qantas E-Itinerary , Receipt and Tax Adjustment.
But whislt i was typing this two marvelous ladies from the Premium Desk sorted everything out and i can tell you the suspense is no longer killing me !
Flyman
Flyman
QFP
Member since 22 Jan 2013
Total posts 93
Yes I have had the same problem
brinkers
brinkers
Qantas - Qantas Frequent Flyer
Member since 16 Jun 2011
Total posts 233
The experience I have had recently has been that they have either not processed by check in time or they do take over a week to get through the process.