Smoking on Malaysia Airlines?

1 reply

AlexTravAddict

Qantas - Qantas Frequent Flyer

Member since 17 May 2015

Total posts 44

I’ve just returned from a trip to Asia where I had 7 flights with Malaysia Airlines. On three of the flights I could smell cigarette smoke and on one of the flights the smell was so strong that there was no doubt someone was smoking onboard. The flight was from Kuala Lumpur to Kota Kinabalu on a 737. The only explanation is that someone was smoking in the toilets or the pilots were smoking. I think it is unlikely that someone was smoking in the rear toilets because I was at the front of the plane and the smell was too strong to have travelled all the way from the back. And I don’t think someone was smoking in the front toilets as I had full view of the toilet and didn’t see anyone using the toilet before or while I could smell the smoke. Therefore I am convinced the pilots were smoking. This is something I find so repugnant and unacceptable and I want to make a complaint to Malaysia Airlines (not for compensation, but because I want to make sure they are aware that this sort of thing is happening and that their customers notice and disapprove). I’ve read that it is not unusual for pilots to smoke on Chinese airlines, but I thought it was particularly strange for Malaysia. Has anyone else had similar experiences? Or does anyone have suggestions on the best way to provide feedback to Malaysia Airlines?

drifter

Qantas - Qantas Frequent Flyer

Member since 11 Mar 2017

Total posts 2

More than likely it was the pilots smoking during the flight.   In China it is a lot more common. Although the airlines will have policy's forbidding it.  It will be rarely enforced in a lot of Asian companies. 

I heard of a incident when the cigarette/ash dropped onto some flight documents and started a small fire in the cockpit.  It was put out quickly.  Luckily this happened on the ground. 
But it must be bad if you could smell it from your seat.   
I am sure MA would investigate your complaint, but be surprised if anything changes. 


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