3 replies

Jazzop

Member since 02 Dec 2016

Total posts 124

I have the AMEX Velocity card that includes a free flight per year. It's coming up top renewal time and I haven't used that flight yet as I had planned on using it for upcoming school holidays. I won't be travelling now, so wondering if anyone has seen anything from AMEX about this?

It's the only reason I have this particular card, so if they don't provide some sort of option then I'll just cancel it and not renew.

Chris C.

Member since 24 Apr 2012

Total posts 1,116

It's my understanding that the free return flight can be booked for a future travel date, including one that would depart after the card's yearly renewal date.

(For instance, a card may 'renew' in April 2020, but the existing free return flight could be redeemed in March 2020 for travel in December 2020.)

nix584

Virgin Australia - Velocity Rewards

Member since 10 Jan 2012

Total posts 108

Chris is correct, you just have to make the booking before your card renews. And check the flight anniversary date as it may be different to your card anniversary date. I learnt that the hard way last year!

RyanVic

Member since 09 Oct 2015

Total posts 1

I had a similar question - if I have used my Amex flight credit (the Qantas ultimate card) to book a flight but now I don't want to travel what will my refund options be there? Will I lose the $450 from AMEX but be able to get the rest back?

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