AusBTInvestigator
Qantas bait and switch?
How'd you like to receive a year's upgrade to Qantas Frequent Flyer Gold, but find it actually l...
Two travel insurance claims for the price of one?
Can you get twice the pay-out on a travel insurance policy if you happen to have two insurances? ...
Qantas price gouging? $5,158 for economy Tokyo-Syd
UPDATE: Qantas advises it has discovered that its fares out of Toyko had not been correctly relea...
Cancelling a flight to Japan? That'll be $990.
Australian Business Traveller reader Tsz Shuen Au (Candy) was frustrated when she tried to cancel...
New law to fight travel rip-offs
Australians now have stronger protection against unfair airline, travel agent and hire car rules,...
Travel agent slugs Brisbane flood victim $2,000
Although most airlines were quick to waive fees for passengers who needed to change their flights...
Travel insurance claim denied - why?
When a reader's husband was tragically killed in a car accident overseas recently, his credit car...