Customer Satisfaction

Qantas is leading the way in customer satisfaction for both business and leisure travellers on Au...

Qantas, Virgin Australia and Singapore Airlines are the crowd-pleasing winners in the third annua...

Qantas remains Australia's undisputed airline of choice for business travellers, with a clear l...

A nationwide survey of Australian travellers has seen Virgin Australia pull ahead of Qantas ...

Which international airline leaves Australian travellers feeling the most satisfied with their ex...

Earlier today we reported on the latest customer satisfaction figures for Australian airline...

Virgin Australia is closing the gap on Qantas when it comes to customer satisfaction, according t...

In brief: Australia's business travellers are fairly happy with their choice of hotels – es...

In brief: Qantas holds a slight lead over Virgin Australia in terms of customer satisfaction whil...

Virgin Blue Group CEO John Borghetti is smiling a little more broadly today with the news that V ...