“I had booked an air ticket and I had accidentally written my surname as
the first name on the air ticket and my first name becomes my surname
on the air ticket. Is this a problem ? Do I need to do a name change
with the airline ?
Normally airlines would not change the tickets, but let passengers travel despite swapped names, unless you are travelling internationally to e.g. US
On the other hand, you may miss on your points.
Call the airline in any case, they may allow some discretion in terms of reissuing the ticket again, especially if the flight was ticketed less than 24 hours ago.
I agree , it has to match your passport . You will be going through immigration , i suspect it would be standard practice for customs to pick these things up .
It won't be Aust customs/ABF, it would be prior to that stage, (it will be MH/MAS check in staff), as you will need to do your passport swipe at every international airport, prior to reaching Australian soil/sovereign territory.
That is how they know even before you board your flight, who is coming to Aust.
If someone is lucky to succeed in passing into our airport secure zone without a visa/suitable visa, then its Aust Customs/ABF who do the "nabbing".
Last edited
by Desm1999 at May 27, 2018, 12.17 AM.
I had this issue when a ticket was booked for me, at check in it didn't match and they had to write AKA (also known as) and have my names switched around. Most airlines allow name changes like this for free as its clear that its a simple mistake and you aren't really changing names.
Also Australian passport doesn't specify which is surname and which is first name. I noticed my passport simply put my last name on the top and given name under it.
If you can change then probably best to. As an aside my ticketed surname and passport rarely match as I have an apostrophe in it and most booking systems don’t allow you to add one. Travel every month internationally and only once has that ever been commented on
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Do I need to do a name change with the airline ?
Desm1999
Desm1999
Qantas - Qantas Frequent Flyer
Member since 21 Aug 2017
Total posts 7
“I had booked an air ticket and I had accidentally written my surname as the first name on the air ticket and my first name becomes my surname on the air ticket. Is this a problem ? Do I need to do a name change with the airline ?
dimi
dimi
Qantas - Qantas Frequent Flyer
Member since 13 Jul 2012
Total posts 154
What's the airline and where are you travelling?
Normally airlines would not change the tickets, but let passengers travel despite swapped names, unless you are travelling internationally to e.g. US
On the other hand, you may miss on your points.
Call the airline in any case, they may allow some discretion in terms of reissuing the ticket again, especially if the flight was ticketed less than 24 hours ago.
Desm1999
Desm1999
Qantas - Qantas Frequent Flyer
Member since 21 Aug 2017
Total posts 7
Malaysia Airlines - KUALA LUMPUR to SYDNEY
Andrew Barkery
Andrew Barkery
Qantas - Qantas Frequent Flyer
Member since 21 Mar 2011
Total posts 433
Australia can be tough, even with a visa, I think its best to call MH/MAS.
Pit
Pit
Qantas - Qantas Frequent Flyer
Member since 31 Jul 2017
Total posts 14
My experience ring and change - Technically your ticket needs to = your passport. If you do not change it will be up to the checkin staff
mb68
mb68
Qantas - Qantas Frequent Flyer
Member since 18 Oct 2012
Total posts 13
I agree , it has to match your passport . You will be going through immigration , i suspect it would be standard practice for customs to pick these things up .
Andrew Barkery
Andrew Barkery
Qantas - Qantas Frequent Flyer
Member since 21 Mar 2011
Total posts 433
It won't be Aust customs/ABF, it would be prior to that stage, (it will be MH/MAS check in staff), as you will need to do your passport swipe at every international airport, prior to reaching Australian soil/sovereign territory.
rob1984
rob1984
Member since 23 May 2011
Total posts 33
Malaysia Airlines - KUALA LUMPUR to SYDNEY
I had this issue when a ticket was booked for me, at check in it didn't match and they had to write AKA (also known as) and have my names switched around. Most airlines allow name changes like this for free as its clear that its a simple mistake and you aren't really changing names.
Michael Kao
Michael Kao
Qantas - Qantas Frequent Flyer
Member since 06 Nov 2014
Total posts 163
Also Australian passport doesn't specify which is surname and which is first name. I noticed my passport simply put my last name on the top and given name under it.
Ourmanin
Ourmanin
Singapore Airlines - KrisFlyer
Member since 08 Jun 2018
Total posts 144
If you can change then probably best to. As an aside my ticketed surname and passport rarely match as I have an apostrophe in it and most booking systems don’t allow you to add one. Travel every month internationally and only once has that ever been commented on