Having recently taken up the Garuda status match and obtained SkyTeam Elite Plus I quickly became very underwhelmed as I discovered the rule mentioned above re no domestic lounge access on other member airlines. Really diminishes the value of the alliance in my opinion.

Not surprised with this cabin outcome but disappointed. Gone are the days when Australian airlines smoked North American counterparts given Delta, Air Canada and JetBlue all have seatback screens

Yes that’s exactly what they’ve started doing. Does anyone know what they get you to do if it’s overweight? Go to the service desk and ask for another bag to be checked in on an already-completed baggage drop?

This is such an appalling product update by Malaysia Airlines.I just wrote a number of dot points, but then the website somehow refreshed and I lost them all! *facepalm*Anyway, honestly, there are so many issues with this brand-new product, it is just a real disappointment.I think one that really...

I’d like to see a bit more consistency with the “can I get you anything” greetings for platinums. Sometimes the greeting happens. Other times it doesn’t. Often the statement is “If you need anything please let me know” followed by a brisk walking away…wh...