I'm inclined to thinkthat anyone from Australia who goes to Bali is a bogan. Glad I left the big island, and I'm certain the bogans on the big island are glad I left too!
Regarding prams. I have seen on a number of recent international (non Qantas) trips that some prams do come on board. Twice I specifically watched what was happening and noted that the prams folded up really well and ended up in a bag no bigger than a roll-aboard and went into the overheads. So maybe this is something that is being expected now on boarding and in the Bali case the pram concerned did not meet the folded size criteria?
In regard to disruptive behaviour, not knowing too much about this specific case and in particular, the lead up to the confrontation. In my opinion, there should be no tolerance of behaviour that could put passengers or crew at risk. How many times have we seen the loud and obnoxious on the plane (too many hours in the Qantas lounge on a Friday night out of Singapore maybe), a quiet word from the crew normally calms things down very quickly and everyone can get on with their journey. The crew has to make the call when it comes to potential escalation for the sake of everyone on board. From what I saw in the video, there was a person who was not backing off and the CSM made correct call was made.
Worth clarifying that prams are absolutely allowed on board (I have 3 kids under 5 and have taken hundreds of flights with them so would know!). Rules are very specific on which prams are allowed - only 'YoYo' prams or similar that collapse to a certain size. But all airlines allow these - bizarrely with the one exception of Jetstar. We regularly take our YoYo on QF so they definitely don't have an issue with them. So depending on which pram the family were using this may not have violated any rules are SOPs!
Last editedby Theviewfrom1a at Nov 01, 2022, 12:45 AM.
Regarding prams. I have seen on a number of recent international (non Qantas) trips that some prams do come on board. Twice I specifically watched what was happening and noted that the prams folded up really well and ended up in a bag no bigger than a roll-aboard and went into the overheads. So maybe this is something that is being expected now on boarding and in the Bali case the pram concerned did not meet the folded size criteria?
In regard to disruptive behaviour, not knowing too much about this specific case and in particular, the lead up to the confrontation. In my opinion, there should be no tolerance of behaviour that could put passengers or crew at risk. How many times have we seen the loud and obnoxious on the plane (too many hours in the Qantas lounge on a Friday night out of Singapore maybe), a quiet word from the crew normally calms things down very quickly and everyone can get on with their journey. The crew has to make the call when it comes to potential escalation for the sake of everyone on board. From what I saw in the video, there was a person who was not backing off and the CSM made correct call was made.
Worth clarifying that prams are absolutely allowed on board (I have 3 kids under 5 and have taken hundreds of flights with them so would know!). Rules are very specific on which prams are allowed - only 'YoYo' prams or similar that collapse to a certain size. But all airlines allow these - bizarrely with the one exception of Jetstar. We regularly take our YoYo on QF so they definitely don't have an issue with them. So depending on which pram the family were using this may not have violated any rules are SOPs!
Last editedby Theviewfrom1a at Nov 01, 2022, 12:45 AM.
I am impressed that your children sounds very well travelled by the number of flights but to be clear to other readers, airlines do allow strollers in the cabin that can be collapsed and safely stowed in the overhead locker (hence having strollers in most propeller planes is out of the question), probably also on the condition the space taken up in the locker must not affect other pax use of their carryon allowance.
Nowadays the terms “prams” and “strollers” are used by many people interchangeably, and some airlines do provide courtesy strollers for getting around the airport, but as much as there are various acceptable strollers in the cabin, the final judgement is with the cabin crew, hence it is why most airlines does not publish the list of strollers allowed in the cabin (since it is hard to keep a complete list of approved products currently in use in the world).
And talking about SOPs, the Jetstar is also very clear about what strollers are allowed as carry on:
If your stroller collapses to our carry-on baggage dimensions (56cm x 23cm x 36cm) and the main asset of the stroller is securely packed within a protective cover/bag, then it can be carried on board most Jetstar flights. It will count towards your carry-on baggage allowance.
If your stroller is larger than our carry-on baggage limit, it must be checked in as checked baggage.
And talking about SOPs, the Jetstar is also very clear about what strollers are allowed as carry on:
If your stroller collapses to our carry-on baggage dimensions (56cm x 23cm x 36cm) and the main asset of the stroller is securely packed within a protective cover/bag, then it can be carried on board most Jetstar flights. It will count towards your carry-on baggage allowance.
If your stroller is larger than our carry-on baggage limit, it must be checked in as checked baggage.
I'm no fan of Jetstar but I think they've got this right. Objective criteria, not the imprecise opinion of cabin staff. The latter only increases the liklihood of dispute and I don't think such a policy is either fair or reasonable.
GoRobin
GoRobin
Member since 07 May 2020
Total posts 113
I'm inclined to thinkthat anyone from Australia who goes to Bali is a bogan. Glad I left the big island, and I'm certain the bogans on the big island are glad I left too!
Theviewfrom1a
Theviewfrom1a
British Airways - Executive Club
Member since 06 Apr 2018
Total posts 8
Originally Posted by APACPete
Regarding prams. I have seen on a number of recent international (non Qantas) trips that some prams do come on board. Twice I specifically watched what was happening and noted that the prams folded up really well and ended up in a bag no bigger than a roll-aboard and went into the overheads. So maybe this is something that is being expected now on boarding and in the Bali case the pram concerned did not meet the folded size criteria?
In regard to disruptive behaviour, not knowing too much about this specific case and in particular, the lead up to the confrontation. In my opinion, there should be no tolerance of behaviour that could put passengers or crew at risk. How many times have we seen the loud and obnoxious on the plane (too many hours in the Qantas lounge on a Friday night out of Singapore maybe), a quiet word from the crew normally calms things down very quickly and everyone can get on with their journey. The crew has to make the call when it comes to potential escalation for the sake of everyone on board. From what I saw in the video, there was a person who was not backing off and the CSM made correct call was made.
Worth clarifying that prams are absolutely allowed on board (I have 3 kids under 5 and have taken hundreds of flights with them so would know!). Rules are very specific on which prams are allowed - only 'YoYo' prams or similar that collapse to a certain size. But all airlines allow these - bizarrely with the one exception of Jetstar. We regularly take our YoYo on QF so they definitely don't have an issue with them. So depending on which pram the family were using this may not have violated any rules are SOPs!
XWu
XWu
Member since 09 May 2020
Total posts 197
Originally Posted by Theviewfrom1a
Originally Posted by APACPete
Regarding prams. I have seen on a number of recent international (non Qantas) trips that some prams do come on board. Twice I specifically watched what was happening and noted that the prams folded up really well and ended up in a bag no bigger than a roll-aboard and went into the overheads. So maybe this is something that is being expected now on boarding and in the Bali case the pram concerned did not meet the folded size criteria?
In regard to disruptive behaviour, not knowing too much about this specific case and in particular, the lead up to the confrontation. In my opinion, there should be no tolerance of behaviour that could put passengers or crew at risk. How many times have we seen the loud and obnoxious on the plane (too many hours in the Qantas lounge on a Friday night out of Singapore maybe), a quiet word from the crew normally calms things down very quickly and everyone can get on with their journey. The crew has to make the call when it comes to potential escalation for the sake of everyone on board. From what I saw in the video, there was a person who was not backing off and the CSM made correct call was made.
Worth clarifying that prams are absolutely allowed on board (I have 3 kids under 5 and have taken hundreds of flights with them so would know!). Rules are very specific on which prams are allowed - only 'YoYo' prams or similar that collapse to a certain size. But all airlines allow these - bizarrely with the one exception of Jetstar. We regularly take our YoYo on QF so they definitely don't have an issue with them. So depending on which pram the family were using this may not have violated any rules are SOPs!
I am impressed that your children sounds very well travelled by the number of flights but to be clear to other readers, airlines do allow strollers in the cabin that can be collapsed and safely stowed in the overhead locker (hence having strollers in most propeller planes is out of the question), probably also on the condition the space taken up in the locker must not affect other pax use of their carryon allowance.
Nowadays the terms “prams” and “strollers” are used by many people interchangeably, and some airlines do provide courtesy strollers for getting around the airport, but as much as there are various acceptable strollers in the cabin, the final judgement is with the cabin crew, hence it is why most airlines does not publish the list of strollers allowed in the cabin (since it is hard to keep a complete list of approved products currently in use in the world).
XWu
XWu
Member since 09 May 2020
Total posts 197
And talking about SOPs, the Jetstar is also very clear about what strollers are allowed as carry on:
If your stroller collapses to our carry-on baggage dimensions (56cm x 23cm x 36cm) and the main asset of the stroller is securely packed within a protective cover/bag, then it can be carried on board most Jetstar flights. It will count towards your carry-on baggage allowance.
If your stroller is larger than our carry-on baggage limit, it must be checked in as checked baggage.
tommygun
tommygun
Delta Air Lines - SkyMiles
Member since 16 Oct 2017
Total posts 291
Originally Posted by XWu
And talking about SOPs, the Jetstar is also very clear about what strollers are allowed as carry on:
If your stroller collapses to our carry-on baggage dimensions (56cm x 23cm x 36cm) and the main asset of the stroller is securely packed within a protective cover/bag, then it can be carried on board most Jetstar flights. It will count towards your carry-on baggage allowance.
If your stroller is larger than our carry-on baggage limit, it must be checked in as checked baggage.