It seems to me, using the QF12 example, if you chose not to accept then you'd know you'll get a refund and you'd be free to book any other carrier at any other time/date. Best to check what's available though, before choosing to accept or decline a QF offer.As for conditions of carriage, it's my ...

I disagree. Seatback IFE harks from a time before personal tablets/phones. There's no need for it now, and its absence saves weight. What's needed is an adjustable seatback holder for personal devices.

It's a bit rich that PE will be "reaccommodated" into Y, even with a fare adjustment. Some people don't want Y, which is how come they book PE. Money back if requested is the only fair process. Not a credit, money back.

A word of advice about the TranzAlpine train. There is no prior seat selection, even in the higher grade Scenic Plus class (which by no means is anything like First on say the Glacier Express). Allocation is on the day. Some seats are airline style pairing, others are four at a table. The latter ...

Agree with PCHammond, comfortable bed. That includes pillows. Not foam slabs like bricks. Not cheap feathers that rustle in your ear all night. OK, first world issues but that's the quality we should expect in a good business hotel.