Cabin Video Surveillance

5 replies

tommygun

Delta Air Lines - SkyMiles

Member since 16 Oct 2017

Total posts 291

Does anyone know, do Australian carriers (QF, VA, JQ in particular) routinely do video surveillance in the passenger cabin? I'm interested because I've seen a report that CX is using video to prevent theft from overhead lockers and "suspicious behaviour", using an AI algorithm.

gredgy69

Qantas - Qantas Frequent Flyer

Member since 29 May 2013

Total posts 62

I'm no lawyer, but it was my understanding that a business was required to make customers aware that their image maybe captured when entering the business premises if using cctv (the plane being business premises). So if the airline says nothing or has no signage indicating they are using cctv then they wouldn't be able to.

tommygun

Delta Air Lines - SkyMiles

Member since 16 Oct 2017

Total posts 291

Originally Posted by gredgy69

I'm no lawyer, but it was my understanding that a business was required to make customers aware that their image maybe captured when entering the business premises if using cctv (the plane being business premises). So if the airline says nothing or has no signage indicating they are using cctv then they wouldn't be able to.

I'm no lawyer either, however it could be that a ticket condition of carriage is sufficient, no sign needed?

CorporateFlyer70

Qantas - Qantas Frequent Flyer

Member since 16 Mar 2020

Total posts 19

some EK planes have cameras - not sure if recording or used by crew to monitor

jaredw

Virgin Australia - Velocity Rewards

Member since 13 Jan 2014

Total posts 59

Originally Posted by gredgy69

I'm no lawyer, but it was my understanding that a business was required to make customers aware that their image maybe captured when entering the business premises if using cctv (the plane being business premises). So if the airline says nothing or has no signage indicating they are using cctv then they wouldn't be able to.


nope. Only audio is required to gain consent in some states.

CorporateFlyer70

Qantas - Qantas Frequent Flyer

Member since 16 Mar 2020

Total posts 19

remember planes flying over several states and countries are not bound by the law of those states and countries - often the law of the carrier and/or international conventions apply...

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