Hey, my father and I recently travelled one way from Honolulu to New York JFK with Hawaiian Airlines. We booked in April. I set up family pooling in June, about 2 weeks before departure. Will I receive his points?
If you set up family pooling before departure you will receive the points and status credits as long as you selected both. If you setup family pooling after departure you can still do a points transfer but cannot exchange status credits.
AndrewYes
AndrewYes
Qantas - Qantas Frequent Flyer
Member since 04 Oct 2012
Total posts 147
Virgin Australia Family Pooling.
Hey, my father and I recently travelled one way from Honolulu to New York JFK with Hawaiian Airlines. We booked in April. I set up family pooling in June, about 2 weeks before departure. Will I receive his points?
Thanks.
SteveCF
SteveCF
Virgin Australia - Velocity Rewards
Member since 15 Aug 2012
Total posts 67
If you set up family pooling before departure you will receive the points and status credits as long as you selected both. If you setup family pooling after departure you can still do a points transfer but cannot exchange status credits.
David
David
Member since 24 Oct 2010
Total posts 1,021
Andrew: beyond Charles' helpful answer above, you may also want to read our guide to Virgin Australia's family pooling: http://www.ausbt.com.au/virgin-australia-s-velocity-family-pooling-tips-and-tricks-for-sharing-your-points