Does Jetstar deserve the title of World's Worst Airline?

20 replies

pkjames

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2017

Total posts 44

In feb, JQ cancelled my SYD - CNS - KIX flight and router me to SYD - MEL - NRT - KIX. The worst bit was, they offered me a SYD to MEL flight with 12hrs transit in Melbourne. No other options was given, and i ended up paying out of pocket for a QF flight that departs 9hrs later. 


Given how many flights are there between syd and Mel, I see no reason that they only offered me a 12 hr transit option. 

Whether JQ is the worst airline or not, I won't be buying a ticket from them in the future.

jubsie

Qantas - Qantas Frequent Flyer

Member since 05 May 2017

Total posts 12

I regularly fly BNE - MKY, both QF and JQ. Service on JQ matches QF similarly (maybe slightly better), but I do enjoy the slightly roomier experience and leather seats on JQ much better! If only they had the electronic bag tags and inclusive point earn like Qantas it would be quite a similar total experience. 

Dexter

Qantas - Qantas Frequent Flyer

Member since 13 Sep 2014

Total posts 3

Those who say Jetstar is the worst haven't flown Vueling

Packetman21

Qantas - Qantas Frequent Flyer

Member since 28 Jul 2016

Total posts 68

How about Air Koryo? Well, compared to most other LCCs, Jetstar is okay. Anyway, as they say, you get what you pay for!

Richard Brown

Qantas - Qantas Frequent Flyer

Member since 26 May 2012

Total posts 132

So far, so good on flights both in Australia and NZ. No different from like of Ryanair and Easyjet. Where they appear to let themselves down, is when things go wrong. Too many cancelled/delayed flights with customers treated poorly as a result. A QF gold card means nothing out of Napier, as no domestic lounge.

MrDamage

Qantas - Qantas Frequent Flyer

Member since 05 May 2017

Total posts 5

JQ never had any luck. SIN->SYD several times in Y and just terrible experience. From the Bintang/Singha/Chang singlet wearers returning from Bali/Phuket/etc to the “sorry sir whilst you paid extra $$ for the window seat we’re putting you in an aisle because a couple wanted to sit together” to the grubby seats to the shirty staff. That said I am flying ANA/United next month so my standards aren't that great ;)

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