Hi all - has anyone else not had their 75 Status Credits applied as part of the recent AMEX Ultimate Card sign-up promotion? For me it's been over 10 weeks and I have completed my eligible Qantas flight, met the spend requirements and I still haven't received the bonus.
I phoned Qantas Frequent Flyer and they advised me to speak to AMEX. I spoke to AMEX and they said Qantas need to apply the bonus, but they will 'raise a marketing case' with them on my behalf, so I don't have to contact them again.
I am still waiting after a similar period of meeting all of the criteria.
Thanks for confirming Rhinojames, it's somewhat comforting knowing it's not just me. Have you contacted AMEX or Qantas about it? Did they give you the same spiel?
newbieADL
newbieADL
Qantas - Qantas Frequent Flyer
Member since 07 Jul 2015
Total posts 56
Hi all - has anyone else not had their 75 Status Credits applied as part of the recent AMEX Ultimate Card sign-up promotion? For me it's been over 10 weeks and I have completed my eligible Qantas flight, met the spend requirements and I still haven't received the bonus.
Rhinojames
Rhinojames
Qantas - Qantas Frequent Flyer Platinum
Member since 09 Jun 2011
Total posts 63
I am still waiting after a similar period of meeting all of the criteria.
newbieADL
newbieADL
Qantas - Qantas Frequent Flyer
Member since 07 Jul 2015
Total posts 56
Rhinojames
Rhinojames
Qantas - Qantas Frequent Flyer Platinum
Member since 09 Jun 2011
Total posts 63
They finally arrived .... Return flight 10th April, credited 26th June.
newbieADL
newbieADL
Qantas - Qantas Frequent Flyer
Member since 07 Jul 2015
Total posts 56