Emirates brings A380 premium economy to Melbourne
Step onboard with Executive Traveller to explore the Dubai airline’s bright and inviting ‘in-between’ class.
Emirates is continuing the rollout of its new premium economy class, with this ‘more premium than economy’ seat steadily making its way onto more aircraft through an ambitious US$2 billion retrofit of 67 Airbus A380s and 53 Boeing 777s.
So far, it’s debuted on flights to Sydney, Auckland, Christchurch, London, San Francisco, and now Melbourne, with yet more destinations to follow.
At the same time, existing first class suites are being refreshed while business class seats are being “upgraded to a new style and design,” Emirates says.
Once complete, nearly half of the Emirates fleet of Airbus A380 and Boeing 777 aircraft will feature the premium economy cabin.
An elevated take on premium economy
Executive Traveller boarded one of the airline’s A380s in Sydney for a tour of the new product with Emirates Vice President Australasia and New Zealand, Barry Brown.
“This has been in the planning for more than four years,” Brown told Executive Traveller, adding market reaction to the new product has exceeded expectations.
“Customer feedback has been just phenomenal, and I think what you saw today is a taste of what our customers can look forward to. It’s a great trade-up from economy versus a trade-down from business.” “[Premium economy] is attracting the leisure travellers at the moment and more so in the seniors market,” Brown said. “The 65-plus market has the disposable dollar, but they don’t want to pay the upgrade to business and the feedback from them is terrific – they love the product. On the A380, premium economy is located at the front of the lower deck where you’ll find 56 seats arranged in a 2-4-2 layout, nestled in their own private cabin. The single-level Boeing 777 will feature up to 24 premium economy seats in a dedicated cabin nestled between business and economy class. “It’s a very comfortable ride up there,” Brown said. “You’ve got your own individual cabin. You’ve got your own individual cabin crew attending to you, and another important fact that is probably not spoken about that much is the lavatories at the front [are] dedicated to that cabin, so there are some very good considerations about the design concept of the product.” The Dubai carrier’s new premium economy class is a bold and strategic move for the Gulf airline, which across its 35-year history has only ever offered first class, business class and economy. Like other airlines offering similar seats, Emirates is targeting economy passengers who may be tempted to part with a little more of their money in exchange for an improved long-range travel experience. “[Premium economy is] probably where business class used to be, and in some cases where first used to be in the old days, 30 years ago,” Emirates President Sir Tim Clark has previously told Executive Traveller, describing the seat as akin to a railway-style ‘sleeperette’. Passengers looking to upgrade from economy will find themselves cradled in this more spacious seat with a pitch of “up to 40 inches” compared to the 32-34 inches of economy. Seats are a little wider than their economy counterparts – 19.5 inches compared to 18 inches – and arranged in a 2-4-2 layout rather than the more crowded 3-4-3 of economy. Seat pitch – a reliable if not perfect stand-in for legroom – is around 38 inches for most rows (about standard for premium economy on most airlines) with an extra two inches for the front row, so there’s definitely less squeeze around the knees compared to economy class. Emirates premium economy seat has been calibrated to be a noticeable improvement on economy without cannibalising the appeal of business class. In other words, it’s for upgraders rather than downgraders. The cabin adopts a similar colour scheme to Emirates’ latest business class design, with seats clad in cream-coloured anti-stain leather with stitching details and a wood panel finishing. “The seats look like in a Mercedes, with striking colours also on the walls,” Clark says. While flatbeds remain the domain of business class, the extra eight or so inches of recline and a generous leg-rest which swings up at the front helps travellers get from A to B with plenty of Zzz. This is complemented by a padded six-way adjustable headrest and a nifty platform for your feet to set a comfortable stage which will help you gently doze off. You’ll find USB-A and USB-C ports nestled below the 13.3" seatback video screen, with one universal AC power socket shared between every two seats. Meals from the premium economy menu are served on a polished woodgrain dining table which folds up from the side, with a separate side table able to handle your drink or a snack. The airline’s Airbus A380 superjumbos sport 56 premium economy seats at the front of the lower deck, in a dedicated cabin with two exclusive lavatories. (On those relatively few A380s which lack first class, premium economy will be added to the upper deck, with three toilets where the two first class shower suites would otherwise be.) Guests in Emirates’ premium economy can select from a rotating menu of dishes served on Royal Doulton china with stainless steel cutlery. With meals “inspired by business class” you can expect inflight dining to be seriously elevated beyond economy, along with a number of wines not available further back. Prior to take-off, guests will be welcomed onboard with a drink served in fine glassware. There’s a self-service snack bar if you get peckish, although premium economy passengers aren’t admitted to Emirates’ iconic onboard lounge at the back of the upper deck, which remains the exclusive domain of business and first class flyers. At the time of writing, Emirates appears to be cannily pricing premium economy almost halfway between economy and business class. Pricing in the middle of August 2023 between Melbourne and London shows Emirates economy fares starting around $2870, with Emirates premium economy kicking off at $4440 and business class from $9470. While of course all those airfares are expected to steadily decrease into 2023-2024, premium economy is likely to stay aptly pegged into this middle ground. Lounge access is not included with Emirates premium economy fares, however travellers can always pay extra to use these facilities. The airline currently sells access to its flagship Dubai business class lounge, and others like it around the world for US$130 per person, discounted to US$100 for Emirates Skywards members.Emirates premium economy: what is it like?
Emirates premium economy: how is it different to economy?
Emirates premium economy: the seat
Emirates premium economy: meals and service
Emirates premium economy: how much does it cost?
Emirates premium economy: lounge access