Melbourne debut for Malaysia Airlines’ new jet, business class

Business class passengers will enjoy more space, more features and a sliding door for privacy.

By David Flynn, December 17 2024
Melbourne debut for Malaysia Airlines’ new jet, business class

Malaysia Airlines’ new long-range business class takes to the skies this month on board the first of 20 Airbus A330neo aircraft, and travellers between Melbourne and Kuala Lumpur will be among the first to experience the factory-fresh jet.

The inaugural flight of the Malaysia Airlines A330neo will take place on Thursday December 19 as MH149, departing KL at 10.30pm to reach Melbourne at 9.25am the following morning.

The MH148 return leg departs from Melbourne at 3.10pm, arriving into Kuala Lumpur at 9.25pm.

Malaysia Airlines says the A330neo will feature on the KL-Melbourne route as MH148/MH149 six days a week.

Malaysia Airlines' A330neo.
Malaysia Airlines' A330neo.

The airline has previously indicated Auckland was likely to follow in early 2025, followed by Tokyo and Doha from March 2025 as more jets arrive.

Beyond those first four cities, Ismail described the early A330neo network as also including “India (and) a bit of Southeast Asia,” Captain Izham Ismail, CEO of the Malaysia Aviation Group, told Executive Traveller earlier this year, following the announcement of daily A350 flights to Paris.

The Malaysia Airlines A350 now running between Kuala Lumpur and Doha will mov across to bootstrap KL-Paris on March 22, with Ismail describing the Qatari capital as “a signature route for us,” being the cornerstone of a codeshare partnership with Qatar Airways.

“We need to put on a product which is equivalent to Qatar’s, (especially for) connecting flights beyond Doha… we do not want customers to feel the difference (in business class), so they will see the consistency in the new product of the A330neo.”

Growing the Malaysia Airlines A330neo network

The A330neo is an updated version of Airbus’ best-selling A330 – a stalwart for scores of airlines on both domestic and short- to medium-range international flights.

And while the neo suffix denotes a fuel-efficient ‘new engine option’, the jet also incorporates a range of passenger-friendly updates such as a quieter cabin, ambient LED lighting schemes and larger overhead bins which increase capacity by some 66%.

Malaysia Airlines' A330neo.
Malaysia Airlines' A330neo.

Malaysia Airlines expects to have five A330neos by the first quarter of 2025, with the jets initially flying to Melbourne, Auckland, Tokyo and Doha.

The remaining 15 jets from Malaysia Airlines’ initial 20-strong A330neo order will then stream through until 2028.

The A330neo will steadily take over routes flown by the ageing A330s, which Ismail said would begin exiting the MH fleet from early 2025 on a “one in, one out” basis.

However, Malaysia Airlines has also inked an ‘options’ agreement with Airbus for the purchase of up to 20 more A330neo jets.

Any second batch of A330neos would fuel growth of the MH network to new destinations, along with the possibility of adding more flights to current routes – although some of this might even be achievable with the first batch of A330neos.

“The strategy of the company is to grow, but we do not want to grow blindly,” says Malaysia Airlines chief Ismail.

“I need to grow Australia… with the current demand, our load factor is sitting in the 90s, so I need to increase Sydney to three times a day.”

Ismail also earmarked Melbourne for three MH flights per day, and double-daily to Auckland. 

Malaysia Airlines A330neo business class

Malaysia Airlines’ A330neo marks the debut of a new ‘signature’ business class suite which will also find its way onto the Airbus A350s as part of a retrofit program beginning in early 2026.

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

These business class suites will also replace the A350’s four first class suites, which have since rebranded as Business Suites.

Malaysia Airlines' A350 Business Suites (previously First Class).
Malaysia Airlines' A350 Business Suites (previously First Class).

And they’ll immediately be familiar to globetrotting Executive Traveller readers, as Malaysia Airlines has chosen Collins Aerospace’s Elevation platform – also used for British Airways Club Suites business class and Etihad Airways’ A350 Business Studio suites.

Etihad Airways' A350 Business Studio suite.
Etihad Airways' A350 Business Studio suite.

An earlier iteration of this same design, known as the Super Diamond, populates the pointy end of long-range jets flown by Air Canada, Qatar Airways and Taiwan’s China Airlines, among others.

Business class passengers on Malaysia Airlines’ A330neo will find 28 suites, each with individual privacy doors, arranged in a 1-2-1 layout with direct aisle access.

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

The window seats are angled towards the window and away from the aisle, for added privacy even when the door is open.

The paired middle seats are also angled away from the aisle and thus towards one another, with a sliding screen which can be opened if you’re flying with a partner.

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

Each Malaysia Airlines A330neo business class suite delivers increased personal space.

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

A panel on the side shelf opens up to reveal a conveniently located stowage nook, which should also be fitted with AC and USB-C sockets (which ar e not present in this mockup version shown below).

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

Just ahead of that nook is a concealed wireless charging spot for smartphones, earbuds and tablets.

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

Passengers will also be treated to generous video screens, although it’s not yet known if these will come with Bluetooth audio streaming.

Malaysia Airlines' A330neo business class.
Malaysia Airlines' A330neo business class.

Happily, we can confirm that Malaysia Airlines’ amazing business class satay will remain on the menu.

Malaysia Airlines’ business class satay.
Malaysia Airlines’ business class satay.

Back behind the curtain on the Malaysia Airlines A330neo will be 263 new-design economy class seats laid out in rows of 2-4-2, with ‘enhanced in-flight entertainment screens’ and USB-C charging outlets.

Malaysia Airlines' A330neo economy class.
Malaysia Airlines' A330neo economy class.

And from tip to tail, the Malaysia Airlines A330neo jets will continue to offer fast and free WiFi to every passenger.

Qantas - Qantas Frequent Flyer

05 May 2017

Total posts 18

I think this will put a lot of pressure on Qantas and SQ as there are always a lot of travellers going via Singapore to KL

Qantas - Qantas Frequent Flyer

09 Feb 2015

Total posts 387

Hopefully with additional aircraft they can fly ex Brisbane once again.

17 Sep 2020

Total posts 1

I believe it's already announced for March next year

24 Oct 2010

Total posts 2563

Hasn't been "announced" yet. A listing did pop up online but the route wasn't bookable, and then the listing disappeared. This gave rise to speculation that BNE was imminent, and we definitely hope that's still the case.

23 Oct 2014

Total posts 238

Wow what an impressive seat / suite and hard product.

Looks a-lot like VA’s J seat / suites.

Combined with above average food and satays. 

This looks like a top travel option, at most likely a great price point.

Well done MAS. 

Qantas - Qantas Frequent Flyer

12 Apr 2017

Total posts 5

Why Melbourne and not Sydney?

03 Oct 2011

Total posts 39

I'm really sad about this seat. I've flown it on BA, and while it's heaps and heaps better than BA's 90s-era climb-over-or-be-climbed-over seats, that's a super low bar. Sure, these seats have a so-called "privacy door," but it's a checkbox item: there only so a box can be checked. The walls and door are far lower than QR's Qsuite, they don't actually provide even the slightest additional privacy. The doors don't even close all the way. The only storage is one shallow cubby. Qsuite has a deep compartment on the side of the seat, and a shelf under the flat area where the controls are.

It's laughable for MH's CEO to say they want a product that's equal to QR's, then choose this half-arsed one. Anyone sitting in a Qsuite moving to this product will effeminately be let down. What a disappointing move.

Joe
Joe

03 May 2013

Total posts 684

Malaysia airfares have skyrocketed of late. Not sure the soft product is quite there yet. Hard product is well on the way for sure but I won't be paying 10K for Malaysian JK to LHR just yet.

01 Jun 2017

Total posts 18

Currently the A330neos are scheduled for 6 times a week for Melbourne and only for MH 148/149.  MH128/129 likely still on the old A330s.  Hopefully the neos will replace double daily flights. 

At one stage, MH was doing 3x a day for selected days for KUL - MEL and SYD flights.  The timing was good.  KUL - MEL/SYD:  20:00 - 06:00;   MEL/SYD - KUL  08:00 - 14:00.  This provides more connectivity for LHR passengers to get onto an earlier flight to MEL/SYD than having to wait at KLIA until 22:30.  Similarly, this enables MEL passengers to DEL on the late afternoon flight e.g. 18:50 which runs daily to DEL. 

XWu
XWu

09 May 2020

Total posts 578

MH just announced grounding of its A330neo citing technical issues identified from its inaugural flight experience and claimed to be factory based problems.

Whatever the facts are, it is clear that MH’s maintenance ability and capacity would not be able to address this for some time, even if the issues can be fixed by a competent airline engineering crew

Get your popcorns out to wait to hear what Airbus got to say when they get their own people to inspect this plane, it may be more drama


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