Frequent Flyer

How to claim missing frequent flyer points after a flight

Points and status credits from a flight can go missing – it happens. Here's what to do if it affe...

Qatar Airways scraps award redemption fees

Qatar Airways is axing a fee which added hundreds of dollars to the cost of making a points-based...

Qantas increases points needed for Emirates flight rewards

From 1 September 2020 you'll need as many as 20% more Qantas frequent flyer points to book an Emi...

How to earn Qantas status credits on Jetstar flights

Jetstar flights don't always earn you Qantas status credits, but there's a way around that.

Your guide to Qantas' Status Hold program for parents [2023]

Freeze your Silver, Gold, Platinum or Platinum One status for 18 months when you go on parental l...

Frequent flyer programs adapt to suit grounded members

The coronavirus has made us "infrequent" flyers, so airline loyalty programs are changing to suit.

Qatar status match gives QF perks to Virgin frequent flyers

A rare status match from Qantas partner Qatar Airways unlocks Qantas perks for Velocity Silver, G...

HSBC cuts points, increases fees on Qantas credit card

New HSBC customers will pay higher fees to earn fewer Qantas Points on their everyday credit card...

Be quick to apply for this Qatar Airways status match

Move quick to take advantage of this status match to Silver, Gold or Platinum with Oneworld membe...

Virgin Australia unfreezes Velocity Frequent Flyer points

The program's four-week ban on members using their points is starting to lift, with domestic flig...

Airlines, hotels raise billions of dollars by selling points

Cash-strapped airlines and hotels look to unlock significant amounts of money by tapping into one...

Are my Virgin Australia Velocity frequent flyer points safe?

With Virgin Australia in administration and Velocity Points currently frozen, some members are ri...

Banks pull down the shutters on Virgin Australia Velocity

Sitting on a pile of credit card reward points? You won't be able to convert them into Velocity P...

How to earn Qantas status credits without flying

Earn up to 100 bonus Qantas status credits without leaving the ground, just by buying everyday es...

Earning points on petrol: BP vs Caltex vs Coles Express

You can earn Qantas Points at BP and Caltex, and Velocity Points at Coles Express (Shell) – but w...

United lifts reward rates on Star Alliance flights

Without notice, United's MileagePlus members now need 10% more miles to book many Star Alliance r...

These airlines are extending the use-by date of your miles

With international travel still largely on hold, some airlines are making your miles last longer,...

AMEX, ANZ, HSBC, NAB suspend Velocity points transfers

With Velocity members currently unable to spend any points, some credit card issuers are blocking...