Hey Vitorsyd, ya they said it's gonna take up to 8 weeks for it to show up in my account. So I guess I will just have to wait.I wanted to go US where the majority of my family is. But I don't think that's gonna happen any time soon... If I had to choose between any potential bubble destination or...

So I called them and apparently they said all the credits would be extended to March next year, however it wasn't showing up in my account and had to change it manually for me and provided me a reference number in case something goes wrong again.

Originally Posted by vitorsyd Hi Snail, has your credit been extended previously and is now due to expire? My credit was due to expire in August and was initially extended through to December and then again until March/2021. Worst case scenario is you complete your booking next week to travel wit...

Have had this card for years, and was always able to use up the credit for international travels, but this year with the COVID, I don't think I will be travelling, and my 450 credit is about to expire in a week. Any suggestions on what I should do with it? Much appreciated

Very weird scenario.Normally one would call and enquire about the suspended account first rather than create a new account and ask for the transfer of the points. Are you sure the original account was hacked? Or there was something shady going on?