Thanks for the response. I still use the same card, so not the same issue. I have asked for the ARN number and awaiting their finance team to get back to me. Contacted them through Twitter is a lot easier than dealing with their call centre

Hi all,Long story short, I cancelled reward seat redemption with Qantas and Qantas said that they had refunded the taxes to me more than 3 weeks ago but there is no money seen in my account. Contacted them a few times and every time they insisted that the refund was already made. Anyone had simil...

I assume you booked all flights in one booking and try to change the outbound flights, not the inbound flights? QF is notoriously infamous for the delay in ticketing which often result in QR and CX cancelling the bookings. I'd suggest you call QF again and tell them that it was their mistake that...

+1 for Krisflyer and Velocity points. Qantas long haul business reward seats are very hard to come by even pre pandemic. If you're lucky, you could find some Emirates reward seats but with ridiculous surcharges whilst for Krisflyer, there is no surcharge at all, just government taxes and fees onl...

Hi all,I've applied a passport for my daughter more than 3 weeks ago and still haven't got it yet. Tried to call the passport office today and was told there was a lengthy delay. But it's strange there's no mention about delays on the website or on the call whilst I was holding. The recording sti...