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Virgin Australia unleashes double Status and Points promo
Jul 05, 2024, 07:50 PMUnequivocally unfair . Segregating members is a dire reflection on the Velocity management team .As it would seem those most loyal are disregarded .
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Cathay Pacific marks 25 years of Asia Miles
Jun 24, 2024, 06:40 PMBeen a huge proponent of Marco Polo Club/ Asiamiles for 33 years ,just cut up my membership card and closed my account . The treatment of loyal members has been atrocious over the last two years with no comeback or customer care .I will not go into detail here but the experience was nothing short...
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Virgin Australia boosts Platinum business class upgrades
Sep 27, 2023, 03:32 PMHave never used the upgrade certificates as each attempt has resulted in anomalies ie the flexi fare being more than the full business fare so makes a mockery of the benefit . I canvased this with VFF only to be informed the upgrade vouchers at times ( In my case every time ) can result in ...
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Virgin Australia partners with Luxury Escapes for Velocity Points
May 30, 2023, 11:56 AMGreat to have another Velocity partner but what happened to ANA ? Promised reciprocal benefits at the beginning of the year but no progress or updates it would seem !
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Malaysia ends testing for all international visitors
Feb 21, 2022, 08:18 AMGreat news let’s hope it’s not the convoluted Thailand option “no quarantine” but in reality quarantine given the two tests , day one and day five, both require quarantine( 2 days in total ) until results are confirmed as negative!
Member since 23 Mar 2012
Activity
- 98 Total posts
- 41 Discussion comments
- 0 Discussions started
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VA call centre: Up to snuff?
Nov 11, 2023, 07:39 AMTotally agree . Also a Platinum member ,the current customer service is shocking . The call centre is not equiped to handle even the basic of requests . I have encountered numerous errors or misinformation that has resulted in incorrect flights booked or simply not booked as the call centre staf...
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Rebooking after CX flight cancelled
Jan 20, 2022, 08:15 AMI had booked flight from Sydney to New York departing 22 December , CX cancelled my flights one week prior without offer to transfer me to operational airlines . I was unable to fly They simply offered a refund which I received a week latter .It is now untenable to book CX . The CCP are doing ev...
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AMEX Doubling MR Points to offset devaluation
Nov 24, 2018, 11:51 AMI received the same generic letter. It seems the points balance as at 15 April 2019 will be doubled. So the offer simply protects those points not transferred.Therefore I see no reason not to transfer now at the current conversion rate to take advantage of the QF offer or am I missing something? ...
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The Pier business lounge is not what it used to be...
Nov 21, 2018, 01:15 PMTotally agree koji. I have been traveling CX regularly for the last 25 years and since the change of caterers the food in all the HK lounges has deteriorated to a very low point .I made my feelings known to the Marco Polo Club and from the response I assume there was a considerable savings made b...
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Cathay Pacific data hack - lock your silverware
Oct 30, 2018, 03:13 PMAgree . I received an email on Sunday from CX providing a list of my personal information stolen.Two weeks prior my credit card was fraudulently accessed .Marco Polo Club members be aware.Apparently the hack occurred several months ago but Cathay decided not to inform the 9.4 million members hack...