I’m in the same boat. I called them and they said that because I booked a sale fare that is usually not refundable the Qantas system is unable to recognise that it can be refunded. Therefore it won’t show the dollar amount but will show the old flight etc. To redeem you have to do tha...

No doubt many readers will be lamenting our travelling lives pre March. For myself that’s when company travel ceased. Frantic cancellations for holidays overseas all now successfully refunded for another day. It’s now been close on 5 months since last flight and many nights away. Obse...

I have been travelling to Manchester for around 10 years. Best way is to go via Singers or Honkers if using Classic Rewards. Gives you more choice for airline. On the way home the EK options are more accessible.

I’m Platinum QFF and again have only ever received upgrades on Emirates. Last 2 flights haven’t even had the “Welcome Back” on the door nor any recognition during the flight. Soon as I hit LTG I’m off in search of a new love !

Yep same waiting for JQ credits from June... need them for my Platinum status. Other QF credits slow at present too.