Review: ANA business class lounge, Haneda International, Tokyo

Introduction

Flying into Tokyo’s Haneda Airport is our preferred option when jetting to Japan, and ANA’s flight schedule makes this a particularly attractive choice when heading out from Sydney. With NH880 departing just before 9PM and arriving at 5:30AM, you’re left with the full day for meetings and catching up with clients before you’re on the way back on ANA’s 10:30PM flight from Haneda, dropping you back into Sydney just before 9AM.

This schedule makes the lounge facilities especially important, since most people will want to shower, dine and relax in the lounge, and then sleep in the air so that they can hit the ground running on arrival.

Join Australian Business Traveller as we sample the offerings at the ANA Haneda Business Class lounge.

Location & Impressions

ANA’s Haneda Business Class Lounge is simply called the ‘ANA Lounge’, and is not to be confused with the ‘ANA Suite Lounge’, which is reserved for First Class and ANA Diamond Service Members.

ANA’s business lounge is located on Level 4, near Gate 110 at Haneda’s International Terminal, and is open daily from 06:30-00:30. The entrance is marked by large metal doors and ANA signage, and upon entry the friendly staff approve access and usher me into the lounge’s main sitting area.

Inside, the décor is dark and modern, and the lighting is dimmed down to create a more relaxing atmosphere.

The ANA Lounge at Haneda is large, with different zones for dining, relaxing and working, and when we arrive in the evening it’s not overly busy.

Access

• Business class and first class passengers (as offered) of ANA and other Star Alliance airlines departing from Haneda Airport, a line-up that currently includes Air Canada, Air China, Asiana Airlines, EVA Air, Lufthansa, Singapore Airlines, Thai Airways, and United Airlines
• Premium economy passengers on ANA flights
• Other Star Alliance Gold members prior to Star Alliance flights
• ANA Card Premium members
• ANA Premium members
• Air Canada Maple Leaf Club Worldwide and United Club members prior to Star Alliance flights
• Paid lounge access also available

Dining

The ANA business class lounge offers two buffets at either end of the lounge, as well as a noodle bar where dishes are cooked on demand to your specification.

The buffets are well stocked with Japanese and Western staples, including small sandwiches, stations to build your own salad, and other small items.

The standout of the lounge has to be the noodle bar though – offering passengers four different flavours of soba and udon noodles, as well as a classic pork broth ramen option.

The Japanese curry is also highly recommended...

..especially washed down with a self-pour Sapporo from the available beer taps.

Other beers are also available throughout the lounge through the self-pour taps, including Asahi and Kirin.

Speaking of which, there are plenty of options for self-service alcohol, including a good selection of spirits…

…  and a range of European wines including a Spanish Cava.

Last but not least, you can cap off your trip to Tokyo with sake from Tottori prefecture produced by Fukura Syuzo – although the sake selection is updated monthly, so keep an eye out for new options.

Work

There’s plenty of space to get some work done at ANA’s Haneda business class lounge, including multiple stations with rows of powerpoints and low-back stools. There’s also a counter that runs along the window facing the runway, so you can get some work done with a view if you prefer.

You can also settle into one of the comfy lounge chairs, where powerpoints are also available. Keep in mind that the powerpoints conform to Japanese standards, so you’ll need to keep an adapter handy.

The Wi-Fi in the lounge is fast for both downloading and uploading, and works well when you have large files to send or want to stream video.

If you need to make a phonecall, there is a separate bank of partitioned phone ‘booths’, where you can get some privacy and not disturb other passengers in the lounge – a welcome feature that more lounges should look at adding.

Relax

While there’s no spa or yoga room at the ANA lounge, there’s plenty of comfortable seating to relax in and you can grab one of the complimentary magazines or newspapers that are also available to read.

If you need to freshen up, shower suites are available for 15 minutes at a time – just approach the staff and let them know you’d like to book in to use one of the suites.

There are plenty of amenities on hand, including premium soaps, shampoos, dental items and slippers.

Overall

ANA’s Haneda business class lounge ticks all the boxes for us – a great selection of food, helpful staff, and a relaxing atmosphere make it the perfect place to unwind before jetting back to Sydney.

James Fordham

James has been interested in aviation ever since his first flight. When he’s not travelling, he’s still on the road indulging his motoring hobby, or trying a new whisky.

TheBigM

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TheBigM

07 Mar 2017

Total posts 63

Unfortunately, my experience wasn’t so positive. Arriving at 7:30 – 8 p.m. which is a reasonable time for dinner before the flight to Sydney, I was disappointed to find there was virtually no food in the buffet area. They had some straggly noodle remnants in the bowl, as well as some shards of rice and that was it for the warm section. I resorted to the mini fridge which had some sandwich quarters left, but that wasn’t great for a dinner. There was no sign of replenishment and given how much had gone it appeared to be all over.

However, I did go past the buffet an hour later and found they had replenished most food, so it seems more a case of poor replenishment at a main dining time. Given the limited range of other facilities and poor food offering, I found the lounge a disappointment for their hub.

Tuesday, 25 Jun 2019, 11:22:06 am

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