Qantas announces 50% Extra Status Credits

I'd like to know too. It *annoys* me that they do this. I'm a very loyal customer trying to get to Platinum One level and could use this promotion. I'm wondering if I'm too loyal - Qantas maybe ignores good customers as they assume you'll keep flying anyway. Coupled with some bizarrely rude treatment from a flight attendant recently in the Business cabin, flying domestically, I might just re-think my loyalty.

WW...firstly - don't underestimate how Qantas use the data they have at their disposal! They'll be looking at a raft of criteria to determine who to send this offer to and maybe, just maybe, they don't think you fit the criteria of who they want to target. 

Secondly, I don't agree that Qantas ignores loyal customers. Like most large enterprise they can sometimes drop the ball (like an experience I had with AMEX today) but usually they get loyalty. 

Finally, inflight experience with cabin staff involves humans - it will always vary. Some handle bad days well, some don't! I had a shocker of a flight on Emirates from AKL-BNE with 3 hours of stink-eye from the CSM because I objected to them seating me beside two unaccompanied female minors - their system should never have allowed this and when I raised the situation I got nothing but grief from the crew...Their stuff-up meant I endured rude treatment from the crew... It can happen on any airline! 

MP... Firstly, I do not under any circumstances underestimate the use to which a large organisation puts the massive amount of personal data it acquires in the course of the transactions we customers have with it (and also whilst we are browsing their website and/or navigating from their website to another). Of course, it has occurred to me that I don't fit the criteria for their promotion seeing that I am already Platinum and they apparently believe I am doing enough flying with them without their giving me any incentive for more. My initial post, above, alludes to as much.

I'm not sure which part of my initial comments you would be referring to as their 'dropping the ball'. Of course organisations don't always get it right. I assume you are referring to the customer service complaint I had? Yes, it does involve humans who are fallible and have off days. I was not referring to attitude however, although the two flight attendants in business had a bit of that, but rather to an inappropriate comment relating to personal appearance. I won't go into details (and no, it wasn't a weight issue) and it wasn't a compliment either. I was shocked but decided not to make an official complaint as I don't wish to be the target of 'special attention' on further flights. As you have pointed out, staff don't take complaints very well and will make you wish you hadn't bothered. However, I remain unhappy about the experience. I'm sure you would agree that we each have the right to have our own opinions and feelings about our experience with these large organisations (we, also, being human).

The above are merely my own experience and opinions.

Qantas have been running 50% bonus SC promotions all year. Each one has been targetted to particular members, so I doubt it is a reaction to VA.