Does Jetstar deserve the title of World's Worst Airline?
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Hi Guest, join in the discussion on Does Jetstar deserve the title of World's Worst Airline?
Hi Guest, join in the discussion on Does Jetstar deserve the title of World's Worst Airline?
sgb
sgb
Emirates Airlines - Skywards
Member since 30 Nov 2015
Total posts 419
I flew with them once years ago when they had that ridiculous color coded boarding system on a 717, and when I was not lined up on time for the first color coded boarding which I was entitled to they sent me down to the last color code for punishment.
I guess I would vote YES, they do deserve that moniker. On ya Jetstar!!!
ajobbins
ajobbins
Member since 09 Feb 2012
Total posts 3
Has been quite a few months now since I have flown JQ, but used to do so quite a bit domestically and to NZ. Only ever had a couple of delays, the worst being 3 hours after a plane went tech.
Grannular
Grannular
Member since 31 Mar 2014
Total posts 280
You get what you pay for. They are certainly not the worlds worst. But anybody who complains about them needs to learn to open their wallet a bit further to get what they expect
jhor
jhor
Member since 18 Nov 2013
Total posts 61
I think it's undeserved.
undertheradar Banned
undertheradar Banned
Member since 28 Oct 2011
Total posts 234
So in a world of 7billionish people, they 'surveyed' 11,000ish, and came to that conclusion! LOL. That sums up my feelings on 'polls' in general.
henrus
henrus
Qantas - Qantas Frequent Flyer
Member since 23 Oct 2013
Total posts 765
Yeh, I don't think it's justified. Kiwi's seem to have a love-hate relation with the airline but out of the several flights I've done with Jetstar this year, only one has been canceled and I was able to quickly rebook on the next flight.
ajstubbs
ajstubbs
Qantas - Qantas Frequent Flyer
Member since 15 Mar 2016
Total posts 117
I've only flown Jetstar domestic but for a LCC, can't say i've had any complaints. Sure, the crew are a bit informal and there's no frills but you're not paying for SQ's professionalism or a full service carrier's perks! They've always been on time and i've not had any admin issues when i've had to follow things up. Their change fees are very high but, again, expected with low ticket cost! Compared to some European LCC, JQ are pretty good!
GBRGB
GBRGB
Qantas - Qantas Frequent Flyer
Member since 21 Jan 2014
Total posts 295
JQ service routes many others don't want to touch, that in itself leads to frustrations as no competition is available so many are forced to use JQ, that creates a negative bias before they even step on the plane, considering they have solid load factors and expanding network they must have many who don't think so.
Steve987
Steve987
Member since 23 Feb 2015
Total posts 268
No.
TheRealBabushka
TheRealBabushka
Member since 21 Apr 2012
Total posts 2,058
Jetstar SIN with SIN based crew is fine. Happy to fly them. Good value for SIN/KUL sector. The AU based Jetstar crew have too much attitude for my liking. Flew them once years ago and that's enough.
juicedpixels
juicedpixels
Member since 06 Oct 2016
Total posts 13
Jetstar Asia is pretty basic
Doubleplatinum Banned
Doubleplatinum Banned
Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
I guess I would vote YES, they do deserve that moniker. On ya Jetstar!!!
Doubleplatinum Banned
Doubleplatinum Banned
Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
The bogans more likely to regularly fly carriers like jetstar are usually the most vocal for complaints and are always expecting 5 star service for a 2 star price, I daresay that sways the results a little.
comm_cousin
comm_cousin
QF
Member since 28 Feb 2015
Total posts 28
NOT DESERVED..!
I've flown JQ many times in J class MEL/BKK return over the last 3-4 yrs. Crew always remember your name and service requests are always professionally met. "Ontime" departures may not always be the case, but my life doesn't need to be that accurate.
Have also flown them domestically in Y class - MEL/CNS rt & MEL/SYD rt.... NEVER AGAIN..!
Not their fault though..... MEL T4.. is the problem. Walking distance between Check-in and Gate...Too far..!!
Conclusion: JQ Internationally...YES.!, JQ Domestically... NO.!
Dredgy
Dredgy
Qantas - Qantas Frequent Flyer
Member since 02 Apr 2017
Total posts 181
Not deserved at all. Used to be based at OOL and flew them regularly to SYD, MEL and KIX. Staff were usually friendly and professional. Had plenty of delays and issues over several years, but no more than any other carrier. Now I'm not at OOL I fly QF and VA pretty much equally and they get it wrong as much, if not more, than JQ ever did.