Why Qantas 'priority boarding' is a joke
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Hi Guest, join in the discussion on Why Qantas 'priority boarding' is a joke
Hi Guest, join in the discussion on Why Qantas 'priority boarding' is a joke
David Robertson
David Robertson
Member since 13 Sep 2016
Total posts 12
Is it just me, or does anybody else here think that Qantas domestic priority boarding is a bit of a joke? Most of the time it doesn't seem to be properly policed at the departure gate. And on peak hour flights on the popular 'triangle' routes not I find the 'priority' line, which is open to business class as well as QF Platinums and Golds, can be longer and slower than the 'normal' line. FWIW Virgin seems to do a much better job of policing their priority queues.
wjhu
wjhu
Qantas - Qantas Frequent Flyer
Member since 11 Jan 2011
Total posts 22
No, it is not just you: pretty well everyone thinks QF domestic priority boarding is a joke! Your comments reflect the usual situation.
airADL
airADL
Qantas - Qantas Frequent Flyer
Member since 25 Mar 2014
Total posts 214
I find hit an miss, nobody uses it in some places but I always find the majors BNE SYD MEL its full.
Packetman21
Packetman21
Qantas - Qantas Frequent Flyer
Member since 28 Jul 2016
Total posts 68
It is definitely is a zoo within the "triangle", but otherwise it is usually good.
Joe
Joe
Member since 03 May 2013
Total posts 190
They don't care manifest by numerous episodes where someone without priority boarding privileges is in front of you and cabin crew say nothing as they scan their BP's. Pathetic and all fluff on QF's part.
John Phelan
John Phelan
Qantas - Qantas Frequent Flyer
Member since 28 Oct 2011
Total posts 262
I find it works more often that not, but it is almost always 'self-policed' - that is, it's left to the pax to choose the correct line. I've just done flights BNE-CNS and return - on the first sector, priority boarding worked fine; on the return, most pax were using the priority line, and I just don't believe there were that many Plats or Golds on the flight.
Steve987
Steve987
Member since 23 Feb 2015
Total posts 268
Domestic I find, for the most part, that both lines are of equal length. I have no idea if this is because I fly at the same time as other gold and platinum or because people are just choosing the shortest line. This has been the case when leaving from all capital city airports, On international flights however I regularly see the differences in line lengths.
reeves35
reeves35
Member since 24 Aug 2011
Total posts 82
They don't police carry-on limits, why should we expect them to police anything else very well?
plad
plad
Singapore Airlines - The PPS Club
Member since 16 Jun 2017
Total posts 59
If I am traveling up the front , I always wait until everyone has boarded and get on last.
Petervalves
Petervalves
Member since 28 Jul 2017
Total posts 1
I have complained numerous times to Qantas about this, both at the gate and on board but they just push the blame onto others. If it is offered, it should be policed!
GigiPk
GigiPk
Qantas - Qantas Frequent Flyer
Member since 17 Mar 2016
Total posts 17
Yes true!! Both Qantas & Virgin are a hit & miss affair, although don't complain cos US airlines when booked through Qantas & Virgin are the 'pits'. No priority boarding & in some cases won't honour membership level either.
heathcor
heathcor
Qantas - Qantas Frequent Flyer
Member since 14 Oct 2012
Total posts 36
I think you will find people always try and scam things when they arent eligible: its in their dna...last week I flew domestically on a peak hour flight and some people are carrying 2-3 bags... a large wheel-on; plus a laptop bag and a general carry bag... its selfish and arrogant behaviour... it took over 30 mins to get everyone on the plane before they could depart and we missed the take-off slot... people who are on last (usually from the lounge are trying to fit in their allowable luggage and cant)... hence I always leave the lounge early ... the people on the gate should police these things... and make it clear its not fair... put it in the hold...
Hesko
Hesko
Qantas - Qantas Frequent Flyer
Member since 28 Jul 2017
Total posts 1
Problem's not the idea, but the execution. Rather than boarding Priority only, they tend to board both at the same time which nullifies the benefit. They should let the priority queue dwindle to the last few before starting to board both lines.
kavo
kavo
Qantas - Qantas Frequent Flyer
Member since 17 Feb 2017
Total posts 2
Rxm
Rxm
Jetstar Airways - Qantas Frequent Flyer
Member since 14 Jan 2017
Total posts 18
This problem also extends to priority security screening lines. It's just not policed.