Why don't Virgin try and 'poach' QF very high FF? Or do they?
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Hi Guest, join in the discussion on Why don't Virgin try and 'poach' QF very high FF? Or do they?
Hi Guest, join in the discussion on Why don't Virgin try and 'poach' QF very high FF? Or do they?
samson12
samson12
Member since 12 Oct 2012
Total posts 12
As a QF P1, flying very very frequently, I am happy enough with the service. They get me there, in reasonably comfort, and high safety, on time most of the time. I do want or need any of the fussy stuff around the FF program (wine, cheese, etc etc). Why don't Virgin try and poach me, and other very FFs? Or do they? Interested to know others' experiences.
MarkJohnSon Banned
MarkJohnSon Banned
Member since 19 Jan 2018
Total posts 41
Most P1s get to that level of status by way of significant international J or F class travel.
mannej
mannej
QF
Member since 21 May 2014
Total posts 176
They have had heavily publicised Status match campaigns previously.
pab2025
pab2025
Member since 25 Jun 2012
Total posts 133
How do they (Virgin) know who is elite status?
brinkers
brinkers
Qantas - Qantas Frequent Flyer
Member since 16 Jun 2011
Total posts 233
I suspect they pitch more at the corporate contract level than at individual FF members.
GBRGB
GBRGB
Qantas - Qantas Frequent Flyer
Member since 21 Jan 2014
Total posts 295
In the domestic space it is predominately a passive business riding on the back of an incumbent who has allowed it to maintain margins and load factors, whilst picking up some disgruntled customers from the dominant player, which happens in every industry, if you weren’t happy with QF you would approach VA anyway, why put a lot of effort into poaching a happy customer and internationally there business in virtually non existent and has little to offer.
Matt_01
Matt_01
Qantas - Qantas Frequent Flyer
Member since 23 Feb 2016
Total posts 63
samson12 interesting comment. Interested to know if you have looked at how you reach and/or retain P1, is it predominately international travel and if so does VA offer travel on the same routes. If there is a fair chunk of domestic travel do you choose to travel QF due to service, lounges etc. As mentioned VA have run status matches but they do not have anything close to P1 and their WP attain and retain SC rates are only marginally higher than QF gold.
What do VA have– there is no life time status, no alliance, no real international reach, their partner network of lounges and carriers is convoluted and seems to be ever changing and finally the recent break up with air NZ. I cannot see what is on offer to entice a P1 to the other side.
mannej
mannej
QF
Member since 21 May 2014
Total posts 176
They ask for proof...
johnaboxall
johnaboxall
Virgin Australia - Velocity Rewards
Member since 24 Aug 2011
Total posts 384
Call VA and ask about Pilot Gold.
Nick Sydney 2
Nick Sydney 2
Qantas - Qantas Frequent Flyer
Member since 22 Jul 2015
Total posts 83
My flying takes me to LHR/SIN/JNB/NYC/LAX. QF7 is one i use to get to NY and thats a short hop from DFW to NY on AA. So everything on QF metal. That's the problem. Virgin are just not able to compete. Great domestic product but internationally its a different story.
CB42
CB42
Member since 25 Nov 2016
Total posts 14
Just called Virgin regarding status match (red on VA and Plat on Q)
waratahbay
waratahbay
Qantas - Qantas Frequent Flyer
Member since 14 Mar 2018
Total posts 6
I fell out of love with Qantas a few years ago when I was a P1. I emailed a Virgin GM (can't remember whom) and asked for a match to Virgin P. Agreed to immediately. Haven't looked back. Use SQ for most of my international F travel (streets ahead of QF on every front, especially F food), or Emirates (using up a large balan ce of QFF points). Domestic J on Virgin has improved by leaps and bounds.
Had no choice but to travel QF tin First to Singapore recently. Food was ghastly, and I mean pretentiously insultingly bad; service was, well, standoffish. Made sure I came back Emirates tin (on a QF F ticket).
Go direct to Virgin GMs for a status match. Call centres don't have the interest or the authority.
Garym85
Garym85
Virgin Australia - Velocity Rewards
Member since 03 Jul 2016
Total posts 1
Is this only for Businesses? I read about the process for getting Pilot gold and can easily hit Gold if they count status credits from flying Etihad with my velocity number.
JBL
JBL
Member since 01 Jun 2016
Total posts 27
You don't hear about this much for obvious reasons, but VA have done a good job pinching the top tier CL members, as The Club is a significantly better offering.
Boof
Boof
Member since 29 Aug 2013
Total posts 33
Interesting you say that as I am aware of at least 3 significant contracts that VA have lost recently, all with C level staff that have been open arm accepted into the CL.