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Separate Virgin Australia lounge for business class?

23 replies
GBRGB

GBRGB

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GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 295

If Virgin had the money to invest I'd rather see new lounge locations. Hobart and Townsville spring to mind.

They'd love to have lounges in HBA and TSV but the airport owners in both have been unable to provide space.

The terminal upgrade in TSV is starting soon with 2 new lounges up on the mezzanine level, one for VA and one for QF,

John Phelan

John Phelan

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John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 262

Would it be nice? Sure.

Would it remove any hassles you see (as listed) in a standard lounge? No because half of those people causing the mess will just be moving next door into a Platinum/Business Class lounge.

Could they do better in their current lounges? No doubt. I'm sure every airline could.

I'd be curious to know, if they were looking to expand lounge footprints or create second lounges, would there actually be the space within airports to allow for this? I mean you take the VA lounge in Adelaide, whilst it's functional, the footprint certainly appears to be an afterthought so to speak within the airport framework itself.



VA had to actually extend the terminal building at BNE to make the lounge larger (and create the part-time premium entry).

vbarberini

vbarberini

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vbarberini

Member since 16 Oct 2012

Total posts 41

I propose (from my arm chair) that in Sydney - they "upgrade" the upstairs to be a Platinum / Business Lounge - and can call it their "Premium Sydney Lounge" - for Domestic.
All aspects of layout, catering exist and easy to "upgrade" the atmosphere and offering. Maybe in this space, they can offer spirits for those who want those, a finer "bubbles" offering, better wines and a better food menu.
Sounds like a winner to me :-p

I was thinking the same. That upstairs space is under-utilised.

tonyw

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tonyw

Qantas - Qantas Frequent Flyer

Member since 18 Jul 2015

Total posts 17

PQQ-BNE, PQQ-SYD, PQQ- anywhere!!!!! no Business class available! Sardine Class only!

If we come off Business from elsewhere I sure as "Heck" want lounge waiting, waiting for the connection.

Dolly

Dolly

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Dolly

Singapore Airlines - KrisFlyer

Member since 24 Jan 2013

Total posts 5

No. What is really needed is a seperate boarding priory lane for business class passengers. There are no so many people able to join the priority queue it is no longer a perk when you have paid much extra for your travel.

johnaboxall

johnaboxall

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johnaboxall

Virgin Australia - Velocity Rewards

Member since 24 Aug 2011

Total posts 384

No. What is really needed is a seperate boarding priory lane for business class passengers. There are no so many people able to join the priority queue it is no longer a perk when you have paid much extra for your travel.

If you're paying to fly in J you're doing it wrong.

xtfer

xtfer

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xtfer

Virgin Australia - Velocity Rewards

Member since 14 Mar 2017

Total posts 159

The last time I was in a Qantas business lounge (about two weeks ago), it was an absolute pig sty. Not a single tidy table in the place. No staff to be seen.


greg959

greg959

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greg959

Qantas - Qantas Frequent Flyer

Member since 15 May 2019

Total posts 64

It’s disappointing they haven’t done it yet - they seem to be trading mainly off their premium entry in Sydney and premium exit in Melbourne, which are great but let down by the one tier lounge (especially the sad one in Syd).


The other curious thing is that their ‘The Club’ offering is significantly better than the Chairman’s Lounge, so they’re obviously targeting high value customers but have decided not to push the service down to the road warriors beneath the C-Level execs and Secretary/Dep Sec level in government.

I suspect Virgin underestimates how many of those people they’d be able to wrestle off Qantas if they introduced a three tier service, even if only on the SYD-MEL pairing. As a Platinum QF member who previously held status with VA, I’d jump at an opportunity to shift my business to them if they had a genuine three tier offering, given: (1) the woefully dated QF Business lounge in Sydney; (2) QF’s (still) rubbish upgrade/award availability; and (3) the declining quality of QF’s international offering relative to Virgin’s international partners like Singapore and Etihad. All they’d need to do is divide the SYD and MEL (and maybe a couple of years later the CBR/PER/BNE) lounges to capture a chunk of the high spend market I reckon.

luudv

luudv

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luudv

Member since 12 Jun 2014

Total posts 9

Originally Posted by Sibelius

Virgin will never be able to offer the same level of service as Qantas, and in my opinion they'd be foolish if they tried to. My totally subjective opinion is that Virgin offers better value-for-money than Qantas: sure, their service isn't quite the same, but for hundreds of dollars less for a typical domestic business class flight, they provide more bang for my buck. Others will disagree, of course.
One example: Business fares between MEL and SYD start at $499 with Virgin, and $700 with Qantas. The quality of the meal, priority boarding etc are the same (some would say better with Virgin). The only area where Qantas is the clear winner is the lounge. Is that worth an extra $200? For me, I'm happy with the Virgin lounge. You get what you pay for.


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