Review: Singapore Airlines 737 MAX business class
Even some of Singapore Airlines’ shortest flights now indulge business class travellers with a lie-flat bed.
Singapore Airlines’ travellers darting around Asia – to India, China, Vietnam, Thailand and Indonesia, among others – are increasingly likely to find a modern Boeing 737 MAX sitting at the departure gate.
The MAX jets are steadily replacing the older 737-800s, which are due to be retired by early of 2026, and they represent a vast upgrade in the passenger experience – especially (but not only) in business class.
The SQ 737 MAX fleet sports the latest seats, which in business class convert to fully lie-flat beds; there are even two more private ‘throne’ seats for solo flyers.
Also on board: large bright HD video screens and inflight WiFi, both of which are absent on the 737-800s.
Add Singapore Airlines’ excellent business class catering, including the many amazing dishes on the Book The Cook menu, and you might end up wishing this short flight lasted a bit longer.
Singapore Airlines’ 737 MAX business class cabin has ten seats spread across three rows.
As you can see, there are two rows (11 and 14) where the seats are two-abreast, while sandwiched between these at row 12 are two single seats, also known as ‘throne’ seats because of the wide benches either side.
The paired seats in rows 11 and 14 are best for travelling with a partner...
... and while the extended centrepiece between each seat makes it difficult to really ‘share’ the experience, this provides ample privacy if your seatmate is a total stranger.
As you’d expect, the throne seats in row 12 are highly prized by solo flyers.
Not only do you get the row all to yourself, but the additional shelf offers more room to spread out, with extra working and storage space into the bargain, along with niceties such as a mirror tucked away inside a small cabinet.
Row 11, at the very front of the cabin, has the most legroom...
... and also the most space for one’s feet.
That’s more generous (especially if you have plus-sized plods) than the tighter confines of seats in row 14 and the row 12 ‘thrones’.
So how about those two solo seats at 12B and 12?
They’re wonderful for daytime flights – so much personal space, with those two wide shelves either side.
But you’ll feel quite confined by those two high walls once the seat is reclined into bed mode, so that’s a consideration for night flights when you’ll likely be sleeping.
There are also differences in the width of each Singapore Airlines 737 MAX business class seat, from one row to the next:
- in row 11, seats are 19” wide
- in row 12, seats are 22” wide
- in row 14, seats are 20” wide
As you‘d expect from Singapore Airlines, its Boeing 737 MAX business class seats are thoughtfully designed and very well-appointed.
The recess next to each passenger is topped by a high-power USB port, so it’s the logical place to store and juice up your smartphone and tablet.
There’s a second USB outlet, along with a ‘universal’ AC socket (which works with the most popular international plug types), at the front of the console.
Another pocket under the IFE screen is perfect for a tablet or magazine…
… while your shoes can be tucked away into this little nook at the footwell.
The sturdy tray table is large enough to accommodate even the most hulking laptop – if like most travellers you have a 13” notebook, there’s still room next to that for a small snack and drink.
There’s a noticeable mid-way gap when the seat transforms into a bed, and although Singapore Airlines doesn’t provide a mattress pad or ‘topper’ when you need some shut-eye – just the obligatory blanket and pillow – I didn’t feel the gap when I reclined.
Each of the 10 business class seats is fronted by a 16-inch HD screen loaded with Singapore Airlines’ extensive KrisWorld library of movies, TV shows and music, along with four live TV channels: BBC World News, CNN, CNBC and Sport 24.
If you’re the type who likes to plan ahead, Singapore Airlines’ smartphone app lets you browse that content library ahead of your flight and add programs to a personalised playlist: once you’re on board, just connect your device to the KrisWorld library via the inflight WiFi network and your favourites are ready to roll.
Singapore Airlines’ 737 MAX satellite WiFi is relatively fast – I clocked clocking a steady 5Mbps download speed – as well as being free and unlimited for all passengers in business class; the same applies if you’re in economy, provided your KrisFlyer membership number is listed against your booking.
(If not, pricing ranges from US$4 for one hour of connectivity to US$16 to stay online for the entire flight.)
So much for the sitting, the sleeping and the working: how about the eating?
Thanks to Singapore Airline’s Book The Cook service, you don’t need to limit yourself to the standard on-board menu – just make your choice online at least 24 hours prior to your flight.
On flights from Singapore you may encounter the airline’s signature satay as a starter.
For mains, despite being sorely tempted by authentic Boon Tong Kee chicken rice I simply couldn’t go past the Lobster Thermidor, which Singapore Airlines has revised and modernised with an eye towards today’s healthier eating habits.
“We stripped the recipe back and looked at the key components – it was quite heavy on cream and very heavy on cheese – so we removed a little bit of the cream and we reduced the cheese content,” Antony McNeil, the airline’s Global Food & Beverage Director, has told Executive Traveller.
The saffron rice was replaced with a fondant potato, “which is basically grilled or caramelised and slowly simmered in the lobster stock so it takes up that enriched lobster flavour”, while seasonal vegetables complete the plate.
I’ll be honest – despite enjoying a lovely breakfast at the Singapore Airlines lounge, I could have polished off two servings of satay and lobster.
As it was, those single serves meant there was room for dessert. I opted for a delightful caramel banana cake…
… with the cabin crew happy to set aside a spare fruit platter and cheese platter for later in the flight.
Both of those were on the modest side, so they actually proved better suited to a light snack.
On the longer regional 737 flights you may have the option of a second meal – such as this slightly spicy nasi lemak – instead of a less-substantial snack.
All up, Singapore Airlines’ 737 MAX business class experience is on par with that of the larger twin-aisle jets in the SQ fleet – so even if you’re changing flights at Changi, you could look forward to a fully lie-flat bed right across your journey. That’s a consistency few airlines can promise.
The author travelled as a guest of Singapore Airlines.
Virgin Australia - Velocity Rewards - Platinum
18 Jun 2015
Total posts 27
It’s an amazing product, shows the potential of this aircraft. Hint hint Virgin.
QF
11 Jul 2014
Total posts 997
Will Hint Hint Work?
Imagine if they just did row 1 followed by there standard product
14 Nov 2015
Total posts 45
I flew the throne seat SIN-CNS about a year ago and was tired enough to sleep the whole daytime flight. Didn’t find the high walls or smaller footwell (I’m 5’10”) a problem at all.
Aircraft on this route is now an A350 and I think more frequent too. Technically a better experience, and also means better J award availability. so I like the change. But definitely doesn’t feel as cool or special.
18 Sep 2015
Total posts 136
I've flown this in Asia - it was only a three hour flight but still had the lie flats. The thrones are fantastic. Come on Qantas and your substandard XLRs!
QF
11 Jul 2014
Total posts 997
The Satay Chicken won me again earlier in the month but the Lobster was disappointing just not the same old Lobster dish out of the Singapore Kitchen.
Qantas - Qantas Frequent Flyer
25 Feb 2017
Total posts 16
I flew this last year and found the seats super comfortable. I’m 6’3 and a wide unit, and found these seats more comfortable than their “regional” business class seats on SQ’s 787s. The wing /privacy flap on their 787 & A350 regional seats is a nightmare for anyone with broad shoulders. Give me the 737 product any day.
Jetstar Airways - Qantas Frequent Flyer
03 Jul 2018
Total posts 50
I was really disappointed in the lobster dish ( bit bland) and so was my wife, so we chose the steak for our next flight which was tender and flavoursome and you can hit it with some vigorous reds.
04 Sep 2019
Total posts 67
hint hint qantas A321XLR or virgin 737 max
Qantas - Qantas Frequent Flyer
30 May 2013
Total posts 380
Wow, this shows just how far behind the eight-ball Qantas is with it's new A321 business class mock-up.
23 Feb 2017
Total posts 16
Looks lovely but there's no way I'm flying in a Max just yet. RC
20 Sep 2024
Total posts 6
Yes the Max is a great aircraft to fly in. It would be good to have a trial/seasonal flight out Townsville to Singapore. Instead of flying/drive to Cairns, or flying to Brisbane, all at great expense. Hint Hint Virgin have a spare Max-8. Hint Hint Virgin Max-8 will cease operating its once daily flight between Cairns and Tokyo, Haneda from 24 February 2025. Even sitting is better than nothing.
Qantas - Qantas Frequent Flyer
06 Oct 2016
Total posts 174
I find row 2 not everything it’s cracked up to be, 195cm tall and size 11.5 feet I found row1 was better (DaNang Oct23)
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