The ‘secret’ compartments where cabin crew rest during a flight
From upstairs lofts to below-decks bunks, here is where pilots and cabin crew relax and sleep.
During a long flight on modern jetliners, passengers in business and first class enjoy relaxing in their cosy seats and suites.
But what about pilots and cabin crew – where do they go when it's time for some time out?
They head for one of several ‘secret’ crew rest areas which could well be directly above or below where you’re sitting.
Nestled away behind nondescript doors with digital locks, these private crew rest compartments are of course strictly off-limits to passengers – and they provide a welcome retreat between shifts for hard-working pilots and flight attendants.
These rest areas are equipped with beds: not seats which convert into beds but actual beds (well, a padded mattress) each in their own compartment, fitted with sound-dampening curtains for privacy along with creature comforts such as reading lights, AC/USB power outlets, a small mirror and hooks for hanging a small bag or loose items of clothing.
There’s also required safety equipment such as oxygen masks, seat-belt indicators and an intercom.
But having visited several airline’s crest rest areas during aircraft inspections and delivery flights, we can assure you that if you have even a hint of claustrophobia, these confined hangouts are not the place to be.
They’re more like a Japanese capsule hotel – a cozy yet cramped and windowless space to stretch out, relax and sleep.
Here’s a look inside these hidden hideaways.
Crew rest areas on the Airbus A380
Airlines flying the A380 were able to specify the location of crew rest compartments, with the most common being a 12-berth module under the main deck, in the same area as the cargo hold, and shown here in an Airbus mock-up showing three views of the space.
The real A380 crew rest areas are decidedly less glam... here’s a show of Qantas’ superjumbo snooze zone for flight attendants.
This is reached through a steep, narrow stairwell behind a discreet door that only the crew can open – on the Qantas A380, that door and stairway is located halfway along the economy cabin next to the crew seats between rows 65 and 66.
Note also the missing seat at 70D – that’s because this part of the floor has a concealed ‘escape hatch' for off-shift crew to use in case of emergency or when they can’t exit via the normal door.
Some crew will sleep during their four-hour break, others relax and listen by listening to music or a podcast, or even watching an inflight movie, as you can see in this Emirates A380 crew rest bunk.
Most A380 pilots have their own dedicated rest area located at the very front of the aircraft in the same secure area as the cockpit, with a seperate armchair and significantly more overhead space.
However, airlines can change the layout when they order the A380 – for example, Emirates reclaimed this space for passenger bathrooms, with the flight deck crew rest area relocated below decks in front of the cabin crew compartment.
Crew rest areas on the Boeing 777
The Boeing 777’s secret crew rest compartment is upstairs, and reached via an unmarked but security-locked door at the very back of the plane.
A narrow set of stairs takes you up to a surprisingly large and long space which is something like an old railway sleeper carriage, with between eight and ten bunks on either side; each bunk is about two metres long and 75cm wide.
There’s also a shared wardrobe where all crew can stow their jackets and a temperature control to keep this self-contained cabin from getting too toasty or chilly.
Emirates has a very well-appointed 777 crew rest area, complete with little flat-screen video monitors.
As on the A380, the 777’s crew rest area has its own emergency exit: these photos from a Cathay Pacific 777 show how one of the crew bunks conceals an escape hatch under the mattress.
This drops down in the aisle next to seat 65G, through a fake overhead luggage compartment – note the missing latch on 65G’s overhead bin, compared to its neighbours.
Crew rest areas on the Boeing 787
In developing the 787 Dreamliner from scratch, Boeing took the opportunity to upgrade the pilot rest area at the front of the plane into a cool loft space directly behind the cockpit.
The crew’s snooze zone is at the rear, where a locked door marked ‘Crew only’ looks like a closet or storage compartment, but in fact leads upstairs to more bunks in a similar style.
These nooks would no doubt be the envy of the economy passengers sitting just metres below!
Passengers in the Boeing 787 don’t realise the crew who earlier in the flight helped them settle into their seats and served them meals and drinks are relaxing and sleeping right above them, but a tell-tale sign is that ‘fake’ overhead luggage bin.
On the Qantas Boeing 787, for example, these are above the first two rows of business class (the pilot rest area) and the last three rows of economy (the crew rest area).
Crew rest areas on the Airbus A350
Like the Boeing 787 Dreamliner, the Airbus A350 has two upstairs loft spaces for pilots and cabin crew, each concealed behind a solid security door fitted with a combination lock.
Pilots duck into a two-berth space handily located at the front of the jet, while crew make their way to a six-bunk compartment at the rear of the plane.
These private close-quartered cubicles are the crew's off-duty haven.
Again, to get an idea of exactly where above you the A350's upstairs crew rest area is located, look for a lack of central overhead luggage bins.
Here’s an example on the Qatar Airways Airbus A350-900 – in the last four rows of economy, from 40 to 44, the overhead doors are replaced by solid panels.
The crew rest area is accessed via small staircase at the rear of the economy cabin. A sliding screen ordinarily hides this from passenger view.
Also read: Boeing’s groovy ‘Tiger Lounge’ in the belly of the 747
09 May 2016
Total posts 20
Always wondered what they looked like. well now I know. Thank you.
02 Aug 2023
Total posts 4
Great to see where the crew go to get some rest.
Qantas - Qantas Frequent Flyer - Chairmans Lounge
01 Sep 2011
Total posts 416
Count me out. I feel claustrophobic when the seat converts to a bed and legs go into the "tunnel". Feel very restricted.
Qantas - Qantas Frequent Flyer
21 Jul 2013
Total posts 63
Many years ago after a conversation with a crew member I was shown the rest area on a Qantas B747. It was accessed at the rear of the economy cabin via a closet-like door in the left-hand corner of the cabin. I recall you went up stairs and turned right into a flat rest area. On a South African Airways B747 I also saw a flight crew member in a cabin behind the flight deck, lying on his bunk reading a book with no apparent security.
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