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Australia to join US Global Entry, PreCheck programs
Jul 17, 2024, 08:27 PMI used it last week - 29 minutes from plane to walking out with bags land side. That's a record for me for LAX.The domestic lines are now the longer wait.
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Qantas extends frequent flyer status up to mid-2024
Aug 23, 2022, 04:38 AMAnyone know the formula Qantas are using for Platinum points? Been platinum a few years (all through COVID), all flights in business class, feel a little ripped off since I maintained during the pandemic - thought it would be a little sweetener for supporting them in tough times when most people ...
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Virgin Australia drops Delta for new United Airlines partnership
Dec 14, 2021, 09:11 AMLost me as a customer now. Guess United meets the classy bogan Virgin are going for. Assume they're seen all the great publicity United gets for customer service & thought they were a perfect match. Good luck to all those who fly with Virgin.
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Virgin Australia ready to relaunch business class meals
Mar 11, 2021, 05:10 AMI thought as a VA platinum, Bain would have tried to us FF's loyal, but the silence has been deafening. I'm sorry but a small box loaded with 50c packets from NQR doesn't sit well. I've flown enough to reach QF platinum since VA went into administration, so Jaynes loss........Good luck ...
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Virgin Australia opens Melbourne’s The Club lounge to everybody
Dec 15, 2020, 06:27 PMNext McDonald's will open in the lounge..... the beginning of the end.
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Qantas customer service
Oct 11, 2024, 05:29 PMTry the on board service - QF12 in July in business, asked for a glass of still water. Told to fill my empty bottle in the toilet sink as they don't offer glasses of still water.
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American Airlines Credit
Mar 24, 2024, 11:02 AMCan anyone provide help on using a credit with American Airlines?Booked on the Australian site for American and received an email saying I had a credit.The Australian site doesn't allow credits to be added while the American site says I need to select an alternative payment.Just frustrating with ...
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VA call centre: Up to snuff?
Nov 10, 2023, 07:29 AMAgreed. They might be on time, but customer service is worse than Qantas.
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Complimentary VA Plat upgrades
Oct 07, 2023, 01:40 PMUsed 2 to upgrade a choice fare BNE-SYD. 3 weeks in advance.Still have 6 to use. Not worth it until they introduced the option to upgrade choice fares.
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VA United partnership - USA domestic flights
Sep 30, 2023, 11:03 AMCan anyone advise the partnership between VA and United on domestic flights in USA. Does VA platinum get lounge access for domestic flights booked as individual bookings? Work trip to ORD, but with United being the only airline flying to Decatur, Illinois I need to understand if I'll be able to c...