View All
  • Qantas customer service

    Oct 02, 2024, 06:50 PM

    Valid arguments about your friend's experience with Qantas. Recent personal experience with Qantas customer service as recent as 2 weeks ago has been hot and cold and recent experience with AA in the US especially at the airport has been awful and this is being polite. If Qantas service is worse ...

  • How do you get a Qantas Upgrade

    Sep 30, 2024, 05:47 PM

    I am platinum and flew QF 1 on Monday last week and got the upgrade from PE to BUS on the SIN-LHR leg. Have requested the upgrade on the QF 2 return but less hopeful. Flew J from SYD-LAX in January and got my upgrade to first. Many years ago managed to get my wife, daughter and myself upgraded t...

  • Cathay Rejected Points claims

    Oct 25, 2023, 11:59 AM

    I flew Cathay Pacific to London in July from Sydney. The points and the SCs came in reasonably quickly to my QFF account. The return however did not come in. I lodged the details through the missing points option on the Qantas website and kept checking and was told it was rejected. Out of the blu...

  • QF LIFETIME PLAT

    Oct 04, 2023, 09:09 PM

    Originally Posted by mern2001 Vhojm, I think you confuse reward for incentive. The aim of any status program, irrespective of whether it is annual or lifetime is to encourage travellers to remain loyal to the airline. I suspect that QANTAS could encourage more loyalty if life-time platinum was mo...

  • I had a positive experience with my $450 credit yesterday. I was looking at flight to London on Cathay and across OneWorld carriers and got the same price on Amex as I did on the Cathay Pacific website and was able to use the credit. I have every year used the credit for airfares predominantly a...

View All