@ijm33 If you paid it direct to BA you will need to contact BA for the refund. I would take a screen capture of your payment to them as proof, I understand stand that airlines are struggling and are being flexible in some things but not so flexible in other things. We managed to change our flight...

I am supposed to be travelling Premium Economy to YVR via LAX on 17 March 2020 but have decided to delay due to Governments recommendations and have been trying to rebook in October, the Qantas site allows me to request a change the outbound flight but as soon I do that it closes off al the retur...

Points from DJ’s can take up to 3 months to come through, and if you return the purchases the points are not credited.

You use what you pay for! If you pay for a economy seat you get to use the economy toilets, if you pay for a business seat you get to use the business class toilet.

With some of the prices Qantas are wanting on some routes reaching higher status just isn’t all that attractive.