If a heavy domestic user, worth it for the X seats and priority seat selection when booking. Free upgrades not too shabby either

Originally Posted by FrequentFlyer I wanted to make a points heavy rewards booking for a family member so called up to ask. They enter eyes each flight in manually for me and they appeared instantly. I was told there's been delays issuing points in November but Velocity should be back to normal ...

Has anyone else noticed an absence of points and credits being added in November? I have taken 7 VA flights this month (sadly) and have had zero points or credits added to my account. It’s painfull to keep track of the booking refs and continuously chase them. Does anyone know if they have ...

I have run out of fingers to count the number of times I have completed the VA retro points claim, particularly for Air NZ flights, and received nothing. I decided to do something about it recently and emailed the VA retro claim people with my boarding pass scan and booking ref. Now they're argui...