• I don’t have an issue with a paper arrival card, it gives people the option who are not mobile/tech savvy ( like the older group of people) an option otherwise. What I would like to see is a simplified set of questions. Things like profession, where I spent most time, and how long for ...

  • I love REX's spin on this blaming the "Brunetti hotspot" as opposed to perhaps an overall ability to fill these flights. I was impacted by this as I was flying MEL-SYD on March 2. Got an  SMS on Saturday advising of a schedule change and for me to contact their call centre - which turns...

  • I love their spin on how the blame falls on the "Brunetti's hotspot outbreak" and nothing on perhaps due to  an overall lack of demand to fill all their flights. I was impacted by this as I was to fly up to Sydney on March 2 . Got an SMS on Saturday 20 Feb advising of a schedule change and ...

  • This is a small step but overall I find it does help. I always walk at airports and never use the escalator or travelator. Of course if one is lugging a 10kg carry on and dog tired, then that's a different story. On occasion when I have a 4-5 layover at Singapore Changi , I have walked all the w...

  • Worth noting on the Promotions page after submitting your information, one particular T&C along the lines of "Please note your membership MAY no be valid at partner lounges..." (Sorry I should have copied and pasted it). That't a very pertinent T&C to make note of! Particularly as I am m...

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  • Originally Posted by WSQplat It's been a year!On July 10, 2023, our excellent Minister for Infrastructure, Transport and Regional Development, the Hon. Catherine King MP, officially signed a document formally rejecting Qatar Airways' request for an unprecedented 28 extra flights into SYD, MEL, BN...

  • This is not surprising one bit. Looks like a lot of new staff are not even given frequent flyer 101 training and are literally thrown in the deep end.I had a similiar experience with the Singapore Airlines call centre in Manila. This was a premium cabin number too. The staff member literally ha...

  • Experience on Sri Lankan right now

    Jul 06, 2022, 09:24 PM

    A workmate recently flew them Melb to India, he had no drama transitting at Colombo Airport, and it was a normal flight with normal service. He said all flights were pretty full too.

  • Wow, keep up the fantastic work! For many years now you guys have been my first "go to" for everything frequent flyer and airline related. Fantastic job and happy birthday!!!!

  • As Australians, I don't think this sort of lip service is warranted nor expected. It seems really awkward. I mean, if VA was a government run airline, then I'd kind of get it, but its not even that.One could argue further about this cause, should supermarkets do the same for veterans (express que...

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