Are some transit times simply too short for the traveller?
TALKING POINT | You know the feeling. We all do. Having just stepped off a long flight of 8-12 hours, you make a beeline for the lounge, grab a bite to eat, pop open your laptop or fire up your smartphone to check emails and catch up on the news, all the while racing the clock before boarding starts for the next onwards leg of your flight.
Travellers often argue against the coming wave of non-stop flights such as Sydney and Melbourne to London and New York in favour of a short break.
But do you ever feel that break is too short?
That was certainly the case for me when Qantas flew to London via Dubai – there was barely an hour in Emirates' sprawling Dubai business class or first class lounges.
Today's Sydney-Singapore-London routing of QF1 is also on the tight side: QF1 reaches Singapore at 10.05pm and takes wing to London at 11.55pm, while the QF2 return leg lands in Singapore at 5.45pm and continues on its way at 7.15pm.
For the red-tailed Airbus A380 superjumbo, that's between 90 and 110 minutes on the ground.
But for passengers, it's rather less. You can allow a good 10-15 minutes from the arrivals gate reach the Qantas Singapore Lounge – and due to the Singapore Changi Airport's per-gate security checks, you'll want to be back at the departure gate a good 30 minutes before the flight is scheduled to depart.
So now your loungetime – the amount of time you will actually spend in the lounge – is within the range of roughly 45-60 minutes.
60 minutes can be enough for a shower, a meal and a drink if you're organised, but 45 minutes is often just about enough for a relaxed meal and a drink or two – as long as you don't get waylaid by duty-free shopping.
And while technically that's long enough, I sometimes wonder if the stopover wouldn't be a bit more enjoyable if it was a bit longer – if one didn't have to be ever-mindful of the next flight, or keep one's eye on the clock, but instead could relax a bit more, settle back and after all those long hours in the air, basically 'decompress'.
It's a potential point in favour of some hub airports with a high frequency of flights – for example, if you're flying from Sydney to London with Singapore Airlines or Cathay Pacific, the wide range of flights on both legs means that travellers can plan for a longer layover.
What's your take – is 45-60 minutes in the lounge sufficient for a stopover between very long flights, or should there be a bit more time in transit?
Qantas - Qantas Frequent Flyer
18 May 2015
Total posts 43
24 Jul 2015
Total posts 3
45 minutes plus IN the lounge and I would be happy. With Etihad you are lucky to get 10 mins. Certainly for economy class passengers not worth paying to use the lounge. Recently on all,our Etihad flights we have barely had time to sit down, let alone shower. Most of their scheduling allow for about 60 to 90 mins on the ground. Very rushed, especially coming from London where they are inevitably late leaving.
Qantas - Qantas Frequent Flyer
16 Jan 2018
Total posts 129
If you went by the airport minimum connect requirements then is the time you need to do all of that - minus going to the lounge. Any lounge access means adding the time you want to spend there on top of that. Lounge access isn’t given to the majority. So the rules for the majority are always displayed.
28 Jul 2011
Total posts 5
I definitely prefer a longer transit time, in fact my favorite is around 4-6 hours in places like HK or Singapore where I can take a fast train/taxi into the city, walk around the streets, have a local meal then back to the airport feeling like I have actually cleared my head of planes, airports, etc and done some well needed exercise. Then if I have time go to the lounge for a quick drink before going to the gate. This probably won't work for less efficient airports but is certainly achievable in HK and Singapore.
Qantas - Qantas Frequent Flyer
11 Oct 2014
Total posts 691
Whilst the article rests on the premise of lounge access availability time, there is a wider range of reasons why airlines keep intermediate layovers short. These include:
Some destinations are worse than others. On QF's 7 SYD-DFW service it seems that there is generally always a 3-4 hour wait between arrival in DFW and connecting at second tier cities with AA flights.
Qantas - Qantas Frequent Flyer
10 Oct 2013
Total posts 112
i regularly do the EK BHX-DXB and on to ADL flight - and there is never enough time to even get to the lounge as boarding has generally already started for onwards flight - so no i dont think there is enough time at all - but i understand as per above from kimshep why! not all of us have lounge access to enjoy a sit down
Qantas
22 Oct 2012
Total posts 318
I much prefer longish transit times. Not only does it provide some relaxing time in the terminal or lounge, more importantly it provides a buffer of time in case the first flight is delayed. There is nothing worse than being anxious on a long-haul flight as to whether you'll make your connecting flight. If anything, I'd prefer to be bored for a little while than being anxious for several hours.
22 Jan 2018
Total posts 99
I always always have this issue with Cathay pacific flights. My corporate travel site doesn’t let me pick earlier departures (which would mean more transit time to enjoy those brilliant HKG lounges). Plus, their departures to HK are almost always delayed. As a result, I end up with less than an hour between my YVR/SFO arrivals to HKG and BLR/HYD departures (happens the other way around), I get just about enough time to shower, and go running to my gate (which, in that hot airport means I’m sweaty again by the time I reach the gate!).
Qantas - Qantas Frequent Flyer
20 Dec 2017
Total posts 7
Yes! I agree. I personally fly Qatar Airways a lot from London to Perth, connecting in Doha. Qatar Airways only each flies once per day to Australian cities. The Perth flight leaves Doha at about 2:20AM (+4 GMT). There are two Qatar Airways flights that arrive at Doha from London which are good for Perth departure. The QR4 (A380) leaves a 1:20ish hour connection time. The QR4 has the reverse herringbone seats which I Iike but not as much as the QR8 flight which has the new, fabulous QSuite seats. This flight leaves London around 4pm and arrives Doha at 1:10AM (+4 GMT). It is nice to get that flight which those amazing QSuites, however, that flight only leaves you a 50minute connection in Doha. Given how crowded Doha is at that time of the night, I rarely hit the lounge (which the Al Mourjan Lounge is fantastic) when arriving on the QR8.
Qantas - Qantas Frequent Flyer
14 Sep 2018
Total posts 15
Recently I flew QF1, and if I hadn’t known exactly where the Qantas Singapore lounge was, I would not had enough transit time to make the dash worthwhile. I had just enough time in the lounge for a shower and 2 rushed drinks of lemon barley water before the hike back to the lounge, where boarding had commenced.
Qantas - Qantas Frequent Flyer
18 Aug 2017
Total posts 17
A plane sitting on the ground is not making revenue.
01 Sep 2018
Total posts 25
David, with respect, I think you're drawing a very long bow with this one.
An hour stopover is plenty of time to have a quick shower and bite to eat before heading back to jump on the next flight. There are often minor delays which provides a further buffer.
Ultimately, my priority is to get home as quickly and safely as possible.
Another point to take into account is that the vast majority of pax do not have lounge access. They have an even greater interest in avoiding spending time in the terminus.
As other posters have noted, airport slots and aircraft utilisation are key factors here for the airlines.
Qantas - Qantas Frequent Flyer
03 Jul 2018
Total posts 10
I agree with the point that one hour is plenty of time to shower and a quick bite - personally, I have done this many times in MEL J Lounge before I get onto my flight for work in SYD. In that being said, timing depends on how busy the shower is. There are instances I had to wait for 20-30 mins before the shower could become free (very rare occurance TBQH)
24 Oct 2010
Total posts 2560
No ‘long bow’, and we're certainly not suggesting that airlines should toggle to three-hour stopovers – I'm simply making an observation based on my own travel experience and asking readers to share their opinion on the matter.
24 Aug 2011
Total posts 1205
2-3 hours would be ideal but realistically this is not always possible. A bank at an airport such an DXB doesn't involve all flights arriving at the same time and departing again 2 hours later all together. Gates space and runway space means this just isn't possible.
Qantas - Qantas Frequent Flyer
03 Jul 2018
Total posts 10
My 2 cents :
Qantas - Qantas Frequent Flyer
09 Nov 2018
Total posts 104
I think everyone is different and for me if im flying for business i want a quick transfer and minimal delays, for leisure i like to relax between flights, shower, nice meal and a drink etc. Having first lounge access certainly helps!
Virgin Australia - Velocity Rewards
10 Nov 2011
Total posts 129
Internationally I'm usually flying SQ and always opt for a longer layover if possible. I'm just not interested in the stress of it all if my first flight is delayed. That being said, the staff at Changi are super efficient at facilitating these connections. I've gotten off delayed flights and seen a whole army of staff and golf carts ready to get people to their onward connections.
Virgin Australia - Velocity Rewards
13 Dec 2015
Total posts 30
It is a bit short. Mostly because it doesn't leave a lot of room for something to go wrong on a leg. I don't really care about the lounge experience, I just want to get there.
Qantas
19 Apr 2012
Total posts 1427
The issue can be transfer time. On a 777 flight to Dubai that was parked out in the back blocks of the field it took us one hour to get to the terminal. The two hour transit time quickly became a mad scramble. I prefer a couple of hours at the least for a transfer but airliines don't like that as there is a temptation for more lounge time. I will call to book an earlier flight if it is not on the web and there is only a little over an hour transit time.
02 Mar 2013
Total posts 32
I prefer longer transit times when going to Europe, i’ll even overnight in the transit city. Stopping for a nice meal and a walk around Hong Kong or Tokyo is much preferred to the midnight dash in Dubai.
Qantas - Qantas Frequent Flyer
02 Jul 2011
Total posts 1374
With more and more direct flights thanks to greater flying range, the stopover will become a thing of the past.
Air New Zealand - Airpoints
31 Oct 2016
Total posts 71
Oooh, disagree strongly here.
Qantas - Qantas Frequent Flyer
21 Mar 2011
Total posts 270
Yes, and the airlines are smart enough to make the cheapest connection city fares with the shortest connection times.
China Airlines - Dynasty Flyer
22 Sep 2012
Total posts 73
Well definately depends on the passenger. Those with lounge access like myself quite enjoy 2-4hr stops which makes me feel less stressed and yet not too long sitting around. Those without lounge access (the great majority of passengers, maybe 93-95 percent of the total passengers on the plane) prefer as short as possible to get to their destination (30-60mins). I find planes even in premium cabins not always so comfortable for like sleeping. But I do try to make each time I fly an experience to enjoy. So the lounge is part of that experience. Often also during my stopovers in the early morning or evening the showers are in demand so you may need to wait up to an hour to get in a shower.
Virgin Australia - Velocity Rewards
15 Nov 2017
Total posts 49
I really enjoyed my Singapore airlines flights from Beijing to Perth i.e two ~5/6 hour legs. Have dinner in Beijing Friday night, leave around midnight, basically walk straight to the gate of the flight to Perth (i.e. stretch the legs), then arrive in time for a late lunch. Wouldn't make sense to extend the transit time, but I can understand if travelling long haul between time zones where this would make sense. Specifically thinking of SYD-SIN-LHR.
Virgin Australia - Velocity Rewards
07 Dec 2014
Total posts 170
It depends on lounge as well, and how busy it is, doesn't it?
Virgin Australia - Velocity Rewards
12 Nov 2017
Total posts 20
The Private Room is even better! So quiet and peaceful and the most wonderful food...although service is hard to come by.
Qantas - Qantas Frequent Flyer
20 Mar 2014
Total posts 131
2 hours is the absolute minimum for a connection time for me. i have connected in dubai for 8-10 hours and it was actually bliss! two showers, a nap, lots of great food! it was awesome!
Qantas - Qantas Frequent Flyer
19 Aug 2011
Total posts 165
04 Dec 2013
Total posts 156
Any longer than the minimum needed to have a shower and not have to run between gates is fine with me. While it might be nice to have a drink and a bite in the lounge, you'll find yourself being fed and watered on the next leg anyway.
China Airlines - Dynasty Flyer
22 Sep 2012
Total posts 73
QF
04 Apr 2014
Total posts 209
On business trips I just want to get there. Time spent on the ground connecting is just wasted time, if I miss a connection there’s another plane and it’s only really an issue if I’ve got meetings immediately on arrival.
Virgin Australia - Velocity Rewards
09 Aug 2016
Total posts 37
They ain’t makin’ money sitting on the ground..
31 Jul 2018
Total posts 24
Completely agree. Too long to stay close and wait. Too short to enjoy the time refreshing and relaxing at the lounge in a positive way. As Phil says, it doesn't take much to miss a connection with these close times.
Qantas - Qantas Frequent Flyer
29 Jul 2013
Total posts 203
I've just enjoyed a very relaxing and leisurely jaunt between Australia and New York with CX via HKG. Being able to time my flights from Australia to HKG with onward departures gave me a nice 4-hour stopover in both directions. I was able to have a long soak in one of the glorious bathtubs in the cabanas followed by a light supper in the Wing First Class lounge on the way to the USA and a nice long shower, foot massage and a full four-course dinner on the way back to Australia. I loved being able to take my time wandering through the duty-free shops and actually catching my breath and enjoying the change of scenery in the lounges. It did make me think I'd still prefer a longer layover to the harried and frantic 90-120 minute ones we tend to see. Yes the overall travel time is longer but the sense of calm and relaxation has a range of other benefits.
Qantas - Qantas Frequent Flyer
28 Aug 2014
Total posts 213
When flying MEL-DXB on QF, and then onward to LHR/CDG/DUS with EK, the transit times were consistently too short to get my checked baggage unloaded from QF and then loaded onto my EK flight... even with a 60+ min transit. The number of times I arrived at my destination with no baggage was borderline ludicrous. Surprising for such a well-engineered hub like DXB!
23 Aug 2012
Total posts 29
If I connect to the same aircraft, such as the LHR-SIN-SYD flight, a short connection is great - delays don't matter. I rather hate short connections when say connecting from SYD to CBR domestically afterwards, with all these unpredictable customs, immigration, bus transfers etc.
While just stopping I don't mind the lounge and shower - if there proper arrival lounges / showers.
04 Jan 2019
Total posts 3
Jetstar Airways - Qantas Frequent Flyer
24 Aug 2018
Total posts 112
One of the great joys of flying can be the break between flights of over seven or eight hours. Imagine flying direct from Melbourne to LHR and connecting to Barcelona all in one day. Sadly in Perth the one and a half connection is barely sufficient for a shower; the two and a half break in LHR might be tight if a delay occurs. That is a total of more than twenty three hours of flying, albeit in J. With that schedule coming up in April, I would prefer a slightly longer transit time.
25 Aug 2017
Total posts 20
I do not think less than 2 hours is enough even for economy travellers without access to a lounge. We all need to stretch our legs, chill out and not stress about getting to our next flight
China Airlines - Dynasty Flyer
22 Sep 2012
Total posts 73
01 Dec 2011
Total posts 32
I flew to UK last year and on the way home, we were late leaving MAN, so late into Muscat. I made the next flight, but my checked baggage didn't. As I was returning home and staying in Melbourne for a few nights, it didn't matter--my case was delivered to my hotel the next day. In May, I'm going to Africa on holiday, booked as a sale fare. I was concerned that there is only 1 hour transfer in SYD, but to change it would cost $400. However, the lady at QANTAS said that if I missed the connection, I'd be re-routed with another airline if necessary. It's cheaper to lose a nights accommodation in Jo'burg and not have to stay in SYD, so I'm taking the risk. As I only fly for leisure, I'd prefer a longer transit time, but I understand everybody's opinions.
12 Dec 2012
Total posts 1029
17 Sep 2015
Total posts 371
A good travel agent should sort that out.
Hi Guest, join in the discussion on Are some transit times simply too short for the traveller?